Account locked due to address in Russia

Hi there,
I created my eBay account in 2012 with an address in Russia. However, I was not living in this country a long time ago. I just used to update the delivery items without knowing that I had this address on the main page.

Today, once I tried to add a new address, it showed me an error. I've contacted support, but those guys are unprofessional. They lied to me twice, first that I accessed from Russian IP, and second that my account was blocked and I could not place orders.

However, I used to buy items all 2022 without any errors, even yesterday😅😅😅.

I also offered to share my passport to prove that I'm not affiliated with Russia anymore. However, I didn't get a reply.

How can I change the registration address in my account?

Thanks!

an-57470

0 View listings

Posted 3 years ago · Edited 3 years ago·Last reply 3 years ago

1 comment

s.taldykin

·3 years ago

46 View listings

Hello! I've got the same issue today, but I'm Russian and live here.
It seems that eBay finally blocked all Russian (or affiliated) accounts ðŸ˜ž

I can't pay old PayPal but I got new card from another country, so from this point payments should be OK?
Have you finally unblocked your account or no way to overcome this issue?
Kind regards,

Sergey.