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Access Denied You don't have permission to access "http://www.ebay.com/sh/ord?"
Access Denied
You don't have permission to access "http://www.ebay.com/sh/ord?" on this server.
Reference #18.571ca17.1718848003.5c93cb83
12 comments
kh-stanley1
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
toysmakeuspowerful
·1 year agoThis is an upstream problem with the edge provider eBay is using (Akamai).
I've been seeing this issue on and off, and either the edge service is getting overwhelmed, or it sometimes seems to happen after I reload a page or two, or look at several listings in a row.
Basically the sensitivity of the edge for detecting "abuse" is too high and it's putting blocks down on normal browsing behavior. If you wait several minutes it will come back (I don't have an exact time).
This is frustrating for sure and it does need to be fixed. From a customer's point of view this IS eBay's issue.
-- Day job: Cloud Architect
zombiecomponents
·2 years agoThis isnt a VPN issue... it is not an EBAY issue ...it is due to security settings on EBAYS Global CDN Akamai. there are various things that can cause this ...spyware on your system ... a cycled IP address now assigned to you by your ISP that has been blacklisted by Akamai. Here is a link on the details: https://community.akamai.com/customers/s/article/Why-is-Akamai-Blocking-Me-Part-3-Partners-Performing-Web-Scraping-Activity?language=en_US
Use their client tool to check your IP: https://www.akamai.com/us/en/clientrep-lookup/
contact them and they wil help ... BUT THIS IS YOUR PROBLEM!... the message is specific to their CDN servers
carlagraca
·2 years agoI keep getting and getting this error multiple times a day after a few searches on Terapeak. Most of the time I can only do 4-5 searches before getting this error. I do lots of searches on Terapeak, so this bug is driving me to the brink of insanity.
zombiecomponents
·2 years ago>>>>
You don't have permission to access "http://www.ebay.com/sh/ord?" on this server.
Reference #18.571ca17.1718848003.5c93cb83 <<<< Specific to Akamai CDN Servers IP Blacklisting.... prevent you from doing high risk activites like completing a sale
deltadistributions
OP2 years agoI haven't seen this message in quite a while, might just be on ebay end some failures.
pcobra93
·2 years agoI have had this message a few times lately when I try to print a label after paying. I just go back in and "reprint" the label and it works. Not sure why this one happens randomly when it does but has not been a huge issue to work around for me.
deltadistributions
OP2 years agono VPN if I remember it's happened on windows and I mostly use linux now
deltadistributions
OP2 years agoI get the access error randomly, I haven't gotten it as often lately
I wasn't trying to pay just doing regular selling tasks and revisions, not sure.
It's disrupted my operations since I started back up like two months ago
I'll suddenly get this access error and I have do find something else to do because it won't let me enter anything
eburtonlab
·2 years ago@deltadistributions
"Access Denied" errors when trying to check out or pay usually indicate some sort of network error.
If you are using a VPN, try disabling it.
If you are using a custom firewall, that may be causing problems.
Try paying using your phone or laptop when not connected to your usual network wifi.
See here for further suggestions of things to try:
https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948
wastingtime101
·2 years agoLooks like you have a random ? at the end of the URL - get rid of that and try again.
deltadistributions
OP2 years agoUh oh! Something went wrong with the previous request.
If you navigated here, it's because the previous request experienced an error. If you are the site owner, you can use the Translate Error String tool to investigate this further. This is located on the control center under:
Hamburger menu > SUPPORT > Edge Diagnostics.