2 weeks later, shipping label page still broken.
I've spoken with the leadership team who has confirmed it is indeed a bug and was listed on their internal bug report 5/13 (but has been occurring before that).
Why has it taken over 2 weeks to fix this?
1 comment
inceptions
·4 months agoHi @quadcitypickers
I ship daily and haven't had any problem purchasing labels. I haven't seen other reports about an issue.
What happens when you try? Does it happen on all orders or just one? Are you printing single labels or using Bulk shipping? Have you tried a different browser?
If this is one label that is causing the problem, have you checked to see if the address lines have too many characters? Have you checked to see if the address formatting is correct here?
https://tools.usps.com/zip-code-lookup.htm