Go to your purchase history and check the tracking if the seller sent it.
Otherwise you need to wait until the last estimated date of delivery to open an item not received case.
To open a case you need to go to your purchase history locate the "More actions" drop down menu to the right of the order and click " I didn't receive it" follow the prompts. Your seller will have 2 days to provide you with tracking showing delivery or a refund.
If neither of the above occurs, you can return to the case after 4 days have passed to click " Ask eBay to step in".
soh.maryl
·1 year agoMay I respectfully suggest that you take a few minutes to read eBay's Money Back Guarantee for buyers?
That way, if you have a problem in the future, you'll be equipped with the knowledge of what to do next.
@vilp_0
I don't have any idea where your item is.
Your seller isn't here.
Go to your purchase history and check the tracking if the seller sent it.
Otherwise you need to wait until the last estimated date of delivery to open an item not received case.
To open a case you need to go to your purchase history locate the "More actions" drop down menu to the right of the order and click " I didn't receive it" follow the prompts.
Your seller will have 2 days to provide you with tracking showing delivery or a refund.
If neither of the above occurs, you can return to the case after 4 days have passed to click " Ask eBay to step in".