What does this mean ? "Please check your payment details or use a different payment method."
I've tried two cards and it says the same thing.
i'm trying not to get a suspension by paying for items but seems like i'm not allowed to purchase anything.
6 comments
12345jamesstamps
·2 years agoDid you input as a "credit card" on file on eBay platform first ?....and then returning to the item to pay for it.
Maybe putting a credit card on file first might help.
mcbui-0
OP2 years agoThis answer got me one step further but it still said unable to verify card.
Just need to go through the credit union to manually verify.
Thanks everyone !
evry1nositswindy
·2 years agoIf a credit or debit card, it could be a problem with the valid through date. Updating it might solve the problem.
lakefor94
·2 years ago@mcbui-0
@Exactly which cards have you tried so far?
Provide more detail, just no personal information.
mcbui-0
OP2 years agoone card is a visa platinum preferred card through a credit union . still has 2 years left on it before expiry .
lakefor94
·2 years agoThe Visa, of course should have worked, imo.
The only thing I can think of is clearing cache etc. on the browser. Or try a different browser and/or device.
Log out and back into eBay.
Personally, I never use the phone app, so I will have to leave this one to the pros if you are using the app.
Others will be along.