Locked
Discussion interactions are currently paused.
We couldn't verify this card. Please select a different payment method.
Trying to add a credit card in Payments section of Seller's Account, eBay's system is telling me to pound sand. Been like this for almost 2 weeks now (and there were threads closed from users having similar issues in April). This is very annoying. Tried 2 different cards, system can't verify either one. Fees and postage were directed to bank account when the credit card was in there. Deleted card, trying to put it back, won't verify. Called CC company, they said the card is fine (and they are right). Right on Christmas too. Why?
Talked to 3 eBay reps via text chat, all three couldn't solve the issue but tried as well as possible and issued a report and to not worry. Yeah......anyone having similar issues or am I the Lone Wolf here? Thanks.
kh-leslie
·3 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
downunder-61
·3 years agoThis thread is from Dec 2022
captsilvuhkokk
·3 years agoyes its happened repeatedly to me, i got disgusted with ebays non-help and incompetence and walked away. no regrets. i think ebay had a virus, or merely a problem with a certain browser. i tried IE but that was a hassle in itself . in just got tied of all the time wasted and said 'never again' ebay doesnt seem to care either. its too 'big to fail' we'll see
afrolite-designs
·3 years agoI have the same issue. I tried to add different card, now it tells me Please ensure that the billing address you entered matches the address on the card. So Its either the the system can't verify the card of you will be start in one way or another.
oal2007
·3 years agomateosito
·3 years agoHAVING THE SAME EXACT THING AND ITS PISSING ME OFF
buyingonly2021
·3 years agoYep, same issue.
nocturn1985
·3 years agoGiving it a week and canceling my account. Called my bank and everything checks out with my card. It works on Ali Express, Amazon and every other place I use for card payments. Ebay is just past its time now. Site is too old and out of date. And I no longer have patience to put in the effort for bull**bleep**.
sniffeh
·3 years agoI'm having the same problem right now. The card I am trying to input was on my account for a year and it worked but now it refuses to verify it. I've been trying all day but all I get is "We couldn't verify this card. Please provide a different card."
shado-x
OP3 years agoI'm having the same problem right now. The card I am trying to input was on my account for a year and it worked but now it refuses to verify it. I've been trying all day but all I get is "We couldn't verify this card. Please provide a different card."
I have had this issue since I first posted this thread, and I am still having it. There is some security going on from the CC company and eBay, from which a CC wanted a re-verification. The software seems to be stuck on being unable to kick the card back in place as a seller since it isn't a purchase and eBay isn't charging the card $0.00 to reinstall it. You can purchase as a buyer by re-entering the card, but eBay's software is not allowing the account to kick in as a seller even though it will be in file inside your account.
Much like for example, you buy something at Staples, and you think it goes through, then you get an email from the CC company asking "was this you", and then you have to go and cancel the purchase (as it never happened) and repurchase it all over again (so annoying). This is what's happening on eBay, but eBay is not authorizing any purchase when trying to make it the main method for outstanding fees and postage costs. It all might be fixed in 5 years.
fab_finds4u
·3 years ago@ms.rodriguez* your answer that eBay started managed payments to avoid credit card fess is incorrect.
@shado-x
eBay requires a checking account for managed payments payouts. ADYEN is processing the seller's payment and no payment processor doing that commercially does it for free. But that's eBay's problem or business how eBay and ADYEN settle.
After you attach a checking account then you must specify a payment method to pay for seller fees that aren't taken from the payout.
https://www.ebay.com/help/selling/fees-credits-invoices/setting-changing-payment-method-fees-selling-costs?id=5205
sniffeh
·3 years agoFor me, there is no option for bank account.
shado-x
OP3 years agoOkay, so I bought something and eBay's system took the card there. Now it is back in the Payments section, but when I click "Manage", and then the switch for "Preferred for Selling Costs", it says "Please check the use of your credit card and try again". Why won't it take the Preferred for Selling Costs default? Why?
ms.rodriguez*
·3 years agoAre you trying to set up a credit card to pay your ebay fees? You can't do that. Ebay does not want to pay fees to credit card companies, that is why they started Managed Payments. It's extra money for them. They immediately pull their seller fees from your payment. THIS IS THE ONE THING THAT I ABSOLUTELY HATE ABOUT MANAGED PAYMENTS! I can't earn cash back now on my ebay sales. The credit card should be a backup to pay for something like a buyer return and you don't have enough money.
shado-x
OP3 years agoThe credit card should be a backup to pay for something like a buyer return and you don't have enough money.
Yes, this is the issue I am talking about for outstanding balances. eBay's system isn't allowing the switch due to a glitch (rhyme time) that has to be fixed. I hear you about the fee issue.
ms.rodriguez*
·3 years agoDid you try signing out and signing in again? How about using a different device like a tablet or a laptop? Did you try a different credit card?
I don't know if you know this but if you set your ebay shipping to use PAYPAL to fund the label and then you get your cash back that way. Also for buying, I use a paypal account that only has a credit card linked to it so when I buy, the only choice is PAYPAL linked to my credit card. My selling funds are NEVER EVER touched for an ebay purchase.
sniffeh
·3 years agoEbay no longer accepts Paypal as a payment method for some weird reason.
mateosito
·3 years agoSO WHY IN THE FIRST PLACE DO THEY MAKE YOU SELECT A PAYMENT FOR FEES
teelabrown
·3 years agoSame issue. Card works fine everywhere else. No messages on card website. eBay payments problem. And, I can't seem to be able to pay with PayPal anymore, which is doubly irritating.