Retrieving original invoice before refund was applied | Payments

ang103craftsandstuff · 2024-05-03T19:13:19.461000Z

USPS lost a package that was insured and they keep denying my claim since February. I was forced (rightfully so) to refund the customer. USPS is asking for more information and the invoice on the order shows it as 0.00 because of the refund and they are claiming I need the original invoice. Does anyone know how I can retrieve the original before the refund so I can send to USPS?

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Retrieving original invoice before refund was applied | Payments | eBay Community