"No Upcoming Payouts" yet I have available funds. I have been a seller on ebay since 2005

Like the title says I have been selling on ebay since 2005. I gave them all the info they asked for when we were switched over to managed payments and have crossed the new tax threshold long ago. I have my payouts set to daily. I haven't had an issue with it up until now. I awoke this morning to find that No payouts were scheduled even though I have a few hundred dollars in available funds. I received absolutely zero communication about this from ebay and have no holds on my account. No returns, no issues with buyers, no negative feedback. I called customer service and they told me that ebay is checking to make sure things are "all good" with my bank (whatever that means) Screen Shot 2022-12-03 at 10.12.57 AM.png and they will not send a payout for the next 5 business days. this is the busiest time of year for sales and this definitely throws a bit of a wrench in my business flow. I wish they would have at least warned me this was going to happen or sent some sort of communication instead of stopping my flow in the middle of the night with no explanation why. everything was fine last night. I guess this more of a warning to other sellers than anything else, be prepared for this to happen. earlier this year they were calling it a glitch, now it's an unannounced bank account wellness check. either way I guess i'm broke this week (just paid all my bills) 😞

ksg757

1497 View listings

Posted 3 years ago·Last reply 3 years ago

7 comments

pallethutliquidators

·3 years ago

1120 View listings

Having the same issue right now, called CS and they said it was some glitch and contacted IT because all of my verifications have been passed and until now had no issue with not getting paid. It's very frustrating because this is the sole income for some of us.

vintageclothesandmore-cali

·3 years ago

4770 View listings

also having same issue. has yours been fixed yet? I got off the phone with ebay and they said that it is a general 'glitch' in the system and they will fix it within 24 - 48 hrs.

vintageclothesandmore-cali

·3 years ago

4770 View listings

Okay mines is fixed now.

pallethutliquidators

·3 years ago

1120 View listings

Yes, it did - they said it was some "glitch" and involved IT because all of my verifications were complete and there were not holds, etc. They said 48 hours and it did resolve within that time.

pallethutliquidators

·3 years ago

1120 View listings

I thought I'd update that it resolved within the 48 hours that eBay did tell me - saying it was some "glitch"

ksg757

OP3 years ago

1497 View listings

this is currently happening to me again, for the third time in under 3 months. the second time it happened it took an entire 30 days to resolve and finally fixed feb 1st. Now, feb 7th, it's happening again. I'm currently on chat with cs who has offered me no solution, but keeps talking about the weather ðŸ˜•

tired of wasting all this extra time trying to figure this managed payments crap out. this is so far beyond unacceptable it's not even funny

sanprefarm-wickedpickahs

·3 years ago

1393 View listings

Looks like the same thing is happening with my account, earlier today the available funds had a payout date but now it says no upcoming payment