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No longer able to select specific card for purchase?
When making an offer, using the buy it now, and even some auctions I've lost the ability to select what card I want to charge through PayPal... Sometimes when I check out with my cart the PayPal window opens and I can select one of my various saved payment methods... If I put an offer in I could select PayPal and hit submit... Is there a setting that can be changed to get this back?
To be clear I'm able to pick one of a few payment options like PayPal a credit card or a bank account but it used to be that if I chose PayPal it would load my entire PayPal wallet and I can select an individually saved method through them... Now it just charges one of them randomly does anyone know why? I have to assume this is an eBay issue because other websites when I check out with PayPal it always prompts me for what card or account I would like to charge.
This is a huge issue for me because I purchased items for multiple people and I have their cards authorized on my PayPal account so that I can get parts shipped in without having to worry about payment and then I just issue an invoice later for labor.
kh-vince
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
zhross182012
·1 year agoHate this feature "to choose your payment method" when making an offer to the seller. It does not give opportunity to use Paypal options to split payment between 2 cards or use payment by installments. This is totally bad idea which making trouble for buyers. I understand that seller wants to be paid immediately, but if buyer does not pay in time, seller losses nothing, just relists item. But if I make an offer and ebay charges me without my choice how to pay, I can be in trouble, because my card maybe exceed limit, because I cannot control charges. I cannot split charges, I cannot pay by Paypal credit. Rediculous. Every time I make an offer I must delete my payment method, otherwise, I will be charged without my consent. Very interesting, who get this bad idea to create this feature, especially, with no any chance to use it or refuse it. Kind of violation of my freedom of choice.
mx4lyfe
·1 year agoI've been digging for DAYS trying to figure this crap out. It all started when I was trying to bid on one of those auctions where the seller REQUIRES auto payment. I got a message stating that I had to "link my paypal account to ebay" to bid and ever since, all payments go through instantly and automatically with 1 click and it goes to whatever payment method is selected. I honestly worry about it deducting directly from my bank account which may or may not have sufficient funds. Whoever came up with this mess should be ashamed! I've been an ebay member for like 20 years. This could run alot of people off. Who wants to be charged instantly with one click?!?! Well... some might but it sure as hell isn't me and I'm guessing most of the posters in this thread. I'm going to try the method from eburtonlabs and if it works great, if not I may have to retire ebay.
eburtonlab
·1 year ago@mx4lyfe
I got a message stating that I had to "link my paypal account to ebay" to bid and ever since, all payments go through instantly and automatically with 1 click and it goes to whatever payment method is selected.
If you mean that when you check out of eBay and select PayPal, you are not able to choose a specific payment method in your PayPal wallet but one is automatically selected for you, in that case go to your eBay Payments page in your eBay account and delete the entry for PayPal that appears there.
https://ppcapp.ebay.com/myppc/wallet/list
The next time you check out on eBay and choose PayPal, you should be sent to your PayPal wallet page and given a chance to pick a specific payment method.
mx4lyfe
·1 year agoThank you. I've already did that and will see if it works upon my next purchase. It seems to have worked for everyone else so I really appreciate it.
eburtonlab
·1 year ago@mx4lyfe
You are welcome -- good luck!
mx4lyfe
·1 year agoI don't think it worked because I just made an offer to a seller and it made me log into paypal and select my payment source before I could make the offer. Now I am waiting to see if it's accepted. I assume if it's accepted my account will instantly be charged. I don't know if It's something with my account or something that ebay is doing now??? The problem with all of this is that in order to test the system you have to buy something.
eburtonlab
·1 year agoeBay now lets sellers specify whether a payment method is required in advance for a bid or an offer. Not all sellers do so, however.
If you use PayPal as your default payment source for offers and auctions, that may add that PayPal payment method entry back to your eBay wallet; in that case you may have to delete it again if you want to choose a different payment source through PayPal for a buy-it-now purchase.
I do not use PayPal as my default payment source for offers and auctions, so this is not an issue for me.
Depending on how many offers you make and how many auctions you bid on compared to how many buy-it-now purchases you make, you may want to consider using a credit card as the default payment source for auctions and offers so you do not need to delete that PayPal entry after you place a bid or make an offer.
elitewil
·2 years agoYou need to remove Paypal as the payment method in your eBay account.
You can access this in the upper left corner Hi XXX! ^ --> Account Setting --> Payment Information --> Payments
For me, it was set as the default payment for offers and auctions, so it would just checkout without allowing me to select an account. Once I removed it, the checkout button turned from "COMPLETE ORDER" to "CHECKOUT WITH PAYPAL", thereby letting me select the account.
Hope that helps.
tobaccocardyahoo
·2 years agoThere is no good reason to use PayPal to pay by credit cards, and no reason for Ebay to share any of their profit with PayPal a middleman. Expect the PayPal payment methods to disappear, just like Amex. But unlike Amex, this will be a slow and excruciating process.
suzyq1067
·2 years agoI read it was because some people don't pay what they owe immediately. So the solution is make the people who do pay guilty too
alwaystubed1
·2 years agoIs there a fix for this? Still can't select specific card.
47acc_37
·2 years agoThey probably introduced this on purpose as another "convenience" feature that will do nothing but frustrate people but they won't change it back for any reason, no matter how many complaints it generates.
jayne81068
·2 years agoSame thing happened to me the last 2 days. I used to be able to decide which payment or pay in 4. Deleted cookies today and still went to default.
wodyson
·2 years agoI'm experiencing the same thing: when completing an eBay purchase, I can no longer select and specify which PayPal card I would like to use.
eburtonlab
·2 years ago@wodyson
Have you tried deleting the PayPal entry on your eBay payments page?
https://ppcapp.ebay.com/myppc/wallet/list
After doing that in April, when checking out on eBay and choosing PayPal, I am sent to my PayPal wallet page where I can choose a payment method.
wbr902nci
·2 years agoI had to do this, too. Thank you for posting a solution. I couldn't understand because sometimes it would just charge whatever, and sometimes it would take me to PP to select a payment method. Depending upon the purchase, I want to pay with various methods. Not sure why this should be difficult for ebay to understand, but ebay often has the government "what are you gonna do about it?" attitude. Every other merchant on the web takes me to PP to *select* my payment method and this should be standard operating practice (SOP)
stormspottertodd
·2 years agoLooks like removing the saved PayPal payment methods in eBay's wallet did the trick. It now no longer shows "PayPal (******@*******.***)" next to it, and now it just shows a "PayPal" payment option to choose from. The option is still there to chose, but without my email address being assigned to it. I think that's the change they made. I don't know why they did that, especially without telling us or giving us the option.
kbur8894
·2 years agoThank you so much. This is very helpful.
eburtonlab
·2 years agoYou are most welcome!
joshpotter
·1 year agoThank you! I spent a ton of time trying to find the answer on PayPal's end with no luck. Super frustrating after having the choice at checkout available for years!
eburtonlab
·1 year agoYou are very welcome!
Yes, the changes in the checkout process are not well explained -- particularly when it comes to auctions an offers where a payment method is required to be specified in advance.
spensergirl2004
·1 year agoI had a supervisor a few months ago tell me to do exactly what you said to alleviate that problem (of not being able to get to your entire PayPal wallet and choose what credit card or pay in four) by going to PayPal and doing what you said where you would manually go to PayPal (wallet) or automatically go to the wallet and it worked fine, but I just talked to eBay now in December 2024 and a few weeks ago they changed their policy across the board they said where now everything is automatic payment and if you choose PayPal as automatic payment it doesn't go to the wallet it goes to the first card listed or the preferred card not the entire wallet It no longer lets you choose.. I do not know that that is able to be fixed and eBay doesn't seem to think so either if anybody here knows if it's still working in December after eBay's recent update a few weeks ago to delete automatic payment to PayPal first card on file and be able to choose from PayPal wallet. It appears when I just talked to eBay that the update they made a few weeks ago is what caused this and it does not seem to have an answer. No matter what I do I cannot get to the wallet It will just charge whatever first card is on file and it does not let you pick Thank you to anybody who has any further information but I think pretty much that it won't take us to the wallet at a now. If so I will not able to use eBay because I want to choose from the wallet. It is an eBay problem not PayPal because I do not have the problem on Etsy or other platforms snd the agent told me it is due to the recent update in December or actually November a few weeks ago 2024
Has anybody found a workaround now December 2024, there was a workaround up until now when they did the recent update. Thanks
eburtonlab
·1 year agoI just talked to eBay now in December 2024 and a few weeks ago they changed their policy across the board they said where now everything is automatic payment and if you choose PayPal as automatic payment it doesn't go to the wallet it goes to the first card listed or the preferred card not the entire wallet It no longer lets you choose.
When I check out of eBay and choose PayPal, I am still directed to my PayPal Wallet, and I can still choose which payment source to use there -- every time I check out.
If you have PayPal saved as your default payment method for offers or auctions, try deleting that PayPal entry in your eBay Payments page again, then choose a different payment method for offers and auctions next time.
f64studios
·2 years agoSame thing with me . I even stopped using Ebay . I used to spend over 10k a year . Now i'm down to $120 so far this year . I'd probably would have spent 5k or more by now . Ebay use to be an awesome place to buy and sell 15 /20 years ago . That's over now .
eburtonlab
·2 years ago@f64studios
Have you tried deleting the PayPal entry on your eBay payments page?
https://ppcapp.ebay.com/myppc/wallet/list
After doing that in April, when checking out on eBay and choosing PayPal, I am sent to my PayPal wallet page where I can choose a payment method.
f64studios
·2 years agoYes . I did that but every now and then Ebay resets it . I’m tired of this . I’m doing most of my transactions on Facebook and other dedicated sites now .
eburtonlab
·2 years agoI did that but every now and then Ebay resets it .
Odd. That has not been my experience. I deleted that entry once, and it has not returned. When I check out and choose PayPal, I am sent to my PayPal wallet to choose a payment method.
snoodleboot
·2 years ago**bleep**... Paypal option isn't even using my preferred method in paypal... it keeps defaulting to an old one - this is a software bug.
eburtonlab
·2 years agoNot sure about offers, specifically, but I noticed that lately when checking out on eBay using PayPal, I was no longer getting the option to choose a payment method through my PayPal wallet -- a default payment method was being chosen automatically. I was able to specify a different payment source in my PayPal account for future purchases under Manage Automatic Payments for eBay, but I lost the ability to pick the payment method on-the-fly when checking out.
I was able to get the option to choose payment through my PayPal wallet at eBay checkout back by deleting the PayPal entry from my eBay Payments page.
Now when checking out on eBay and choosing PayPal, I am sent to my PayPal wallet page where I can choose a payment method -- including the split payment or pay-in-4 options.
avalerin
·2 years agoThanks so much for sharing this, as it worked perfectly and now I'm able to choose which credit card to use when purchasing at eBay.
eburtonlab
·2 years agoYou are very welcome -- thanks for following up!
kbur8894
·2 years agoThank you so much ! This is very helpful !
lizavanilla
·2 years agoThank you, legend! I just noticed this happening on my account and wanted to change it back - appreciate you sharing how to fix it since eBay has not been so forthcoming!
eburtonlab
·2 years agoYou are most welcome -- glad you found my reply.
Neither eBay nor PayPal have been providing much in the way of explanation, leaving lots of folks confused about what is actually going on at any given point.
adlerberg
·2 years agoRan into this problem today with four transactions, two being offers, and it's a PITA all charged to the same card.😠I thought it a Paypal issue, as I noticed "preferred payment" being selected and assumed selecting another card as a preference, prior to paying, would fix it, but no avail. I've deleted Paypal from eBay payments and hope a 5th transaction in a day or two, will proceed without issue.
eburtonlab
·2 years agoRan into this problem today with four transactions, two being offers
If the seller requires a payment method in advance for offers or auction bids, you should be prompted to provide a payment source or warned that your default payment method will be charged. That payment method is indicated on your Payments page by the notation "used for offers and auctions" in green.
adlerberg
·2 years agoWasn't given an option or any notice. I just clicked on the Paypal payment link and expected a menu to come up and then I'd select the card I'd like to use for the transaction, but instead the charge was made. 😕 In my twenty years on eBay, paying with Paypal, last night was the first time I encountered this issue. I was intending on using the card for a purchase elsewhere and had made additional payments to it, but now have to rethink things. Went on Paypal to set another card as preferred and got the confirmation email, but eBay ignored it and charged the same card again. Two of the auctions were BiN and again no choice to choose a card if Paypal is chosen. I was thinking of selecting pay with card, but prefer Paypal's buyer protection.
The other place I encountered this issue is when paying with Paypal on Walmart, but the solution is easy: uncheck "save payment details" and then you're sent to your wallet. I was expecting something similar on eBay, but couldn't find it in the menus, so deleted Paypal.
eburtonlab
·2 years agoI just clicked on the Paypal payment link and expected a menu to come up and then I'd select the card I'd like to use for the transaction, but instead the charge was made.
Deleting the PayPal entry on your eBay Payments page should prevent that from happening -- at least that is what worked for me.