I need help to speak to an ebay representative but its impossible to get in touch with any
I live in Hong Kong, and I have been overcharged on shipping by Ebay. I am trying to speak to a customer service representative but its almost impossible to get in touch with anyone.
There is an option in Help to get ebay to call you but it only allows you to input US or Canada phone numbers. In the past, there was a webchat option but that option is suddenly just gone?
How do I get in touch with someone?
3 comments
kensgiftshop
·1 year agoHow were you overcharged on shipping?
If you paid what was shown in the listing, you were not overcharged.
fab_finds4u
·1 year agoShipping costs are listed. How did you end up paying more? The seller can't charge more than what is in the listing.
Shipping isn't just the label cost if that's what you were looking at after you received the item. The seller can add a handling charge to the shipping when they are listing. That's why it's called Shipping and Handling.
Can you give us more details?
Since eBay doesn't sell anything how did eBay over charge you on shipping?
Shipping charges are clearly posted in a sellers listings. If you paid you were obviously ok with the charges then.