I Need An Answerâ€¦Please | Payments

frugalmarketplace · 2023-05-12T22:39:49.428000Z

As I have mentioned my $3700 bracelet that I sold and the horrible buyer faked a SNAD case which put my money on hold, I called and the bracelet was authenticated and it is the same one and is being returned to me and will be back on Monday. My question is, and I spent 1 hour with eBayâ€™s horrible customer service trying to get an answer to why when a customer opened a simple return request today for a blouse $250, that she â€œjust didnâ€™t like â€œ easy return. No issues. EXCEPT THEY ARE HOLDING MY MONEY FOR THIS RETURN. I never have had funds held except for the bracelet which I didnâ€™t like, but I understand. Any thoughts. Customer service is really a joke. An hour and multiple representatives and not one could answer my question. To think we pay fees, and get this horrible support. They could save a lot of money, just have no representatives, and make it self service. Stepping down from my platform and back to my braceletâ€¦I will never sell another piece of jewelry again, and especially not of ebayâ€¦

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I Need An Answerâ€¦Please | Payments | eBay Community