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Help needed to get my money back from EBAY

How do I  request a refund for  a  QR  code  that was not used?   I took the package to the  USPS  store  and they didn't know how to  print a label.   They told me  I would have to pay more money to ship the item  so I ended cancelling it which caused   havoc  with my bank!   eBay apparently   took  the money out and I am still trying  to figure out how  there wasn't enough   in the account   then my  bank charged me...  and YET   I never touched the money that was deposited into my account . So the funds were there! I think  EBAY took out more than  they should have.

kendola54
kendola54
89View listings
Posted 8 months ago·Last reply 8 months ago
                                       
         
3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
jonathanbrightlight

jonathanbrightlight

·8 months ago
0View listings

Here's how to cancel a shipping label you printed on eBay:
Go to Manage shipping labels
Find the item you'd like to cancel the shipping label for, then from the Actions column, select Cancel Label.
Choose your reason for canceling the label.
Select Send request.

https://www.ebay.com/lbr/labels-history/my-ebay

You have 28 days from the date you printed the label to cancel it (unless it was an ESE label, which cannot be cancelled but is not charged if it is not used). The refund takes up to 21 days for USPS labels.

https://www.ebay.com/help/selling/posting-items/labels-packaging-tips/buying-printing-postage-labels?id=4157#section6

                                       
marnotom!

marnotom!

·8 months ago
10View listings
@kendola54 wrote:

 I took the package to the  USPS  store  and they didn't know how to  print a label.  

Did you take the package to the right place?  There are UPS Stores and USPS offices, but not USPS stores.  ðŸ¤ª

                                       
bonjourami

bonjourami

·8 months ago
2513View listings

Ebay doesnt take refunds from pending funds, they will take the money from your funding source, cc,bank account, etc. Then when your pending funds are released they will go to you.

                                       
                                                                                 
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