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    Helloooooo

    Does anyone know how to contact eBay staff?

    adripa8
    adripa8
    81View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    fab_finds4u

    fab_finds4u

    ·1 year ago
    257View listings

    Chances are you will get a call back from a third party hire that reads from scripts or they'll  tell you anything you want to hear.

     

    The Mentors here are eBay's volunteers that are quite knowledgeable so you might want to ask here.

                                           
    wastingtime101

    wastingtime101

    ·1 year ago
    0View listings

    eBay disabled CS phone service for cold calls in early 2020. Some inquiries on the help pages will present a call option and an access code.

    Most issues can be solved without CS intervention and there is a wealth of experience on this forum if you want to post your questions here.

    If you prefer to contact CS you can go through the help pages or use the chat option on the left side of this page:

    https://www.ebay.com/help/contact_us?id=4002

    You may have to go through several prompts to access a live agent.

                                           
    simba6

    simba6

    ·1 year ago
    2306View listings

    If you post your issue here, we can often help.   Getting through to them is a chore to say the least.

                                           
    buyselljack2016

    buyselljack2016

    ·1 year ago
    107View listings

    @adripa8 

     

    Click on the "help & contact" located on nearly every eBay page

     

    eBay Customer Service

     

    Scroll down to "need more help"

     

    Click on "contact us"

     

    If you did not get your item you can request a refund. You should not need "eBay staff" to do that.

     

    Sometimes easier to post here for guidance. 

     

    Do not post any names

     

                                           
                                                                                     
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