Getting same email message over and over

Buying & Selling

Payments

I am getting:

Your seller payouts are on hold and some services are blockedâ€”update your account and do more with eBay.

again, and again. I have uploaded the info three times. Any idea?

Thanks

markgoldin

10 View listings

Posted 3 years ago·Last reply 3 years ago

11 comments

chienluna

·3 years ago

7862 View listings

Same, it's been nearly a week. I was told it would be resolved in 48 hrs, then 24 hrs and it's still not.

markgoldin

OP3 years ago

10 View listings

My concern is whether it is a legit request or a spam.

bonjourami

·3 years ago

2513 View listings

If its in your Ebay Overview, it is not spam.

markgoldin

OP3 years ago

10 View listings

It was on my Selling/Overview, but not anymore.

markgoldin

OP3 years ago

10 View listings

I checked my Sold items and there is no message anymore. Seems like it got resolved.

ckimodog

·3 years ago

9204 View listings

@markgoldin

Hi Mark

Are you receiving these messages via your seller hub/ebay messaging? Here's a route you may want to take to hopefully get things back on track:

https://www.facebook.com/ebayForBusiness/

Try contacting this link to get the help you need. These are US CS agents who are employed by Ebay. I don't believe they reply on the weekends, however if you post your problem with them now, they'll get back to you all the quicker.

Many positive posts on this forum with their ability to be helpful.

Good luck and hope things are resolved in your favor soon.

markgoldin

OP3 years ago

10 View listings

I had a chat with CS. They told me that will resolve the issue in 24-48 hours. I have a deadline to ship the unit by the March 15. Should I hold on to shipping for now?

chris13

·3 years ago

1803 View listings

Try a few forum searches. There are many threads on the exact subject and lots of carefully worded replies that detail both how it works, how to not get scammed, and how to troubleshoot the issue.

Best wishes.