Funds on hold because of different postcode/zip code | Payments

sekolore44 · 2023-10-18T15:37:49.488000Z

I have experienced many rage-inducing moments during my eBaying, but none have been enough for me to make a rant about on the forums - until now. Long story short, my funds are now being held as hostage until at least November 1st because of a postcode mismatch, even though the buyer has confirmed the item to be received via text, eBay messages and by submitting feedback. Timeline of events: Sep 30th: Buyer paidOct 3rd: Drop-offOct 11th: UPS tracking marks the item as delivered inlcluding a postcode that is 12,5 km away from the buyer's address, the buyer claims the delivery was made to their addressOct 12th: I contact support about the hold and ask the buyer to confirm delivery via eBay messageOct 18th: After a heated back-and-forth with support they are adamantly claiming the delivery can't be confirmed and blame my "long delivery estimates" for the long holdout. **bleep**? I have had my payments on hold before after taking extended breaks and delivery company mess-ups, but those have been for a good reason. This unwillingness to release the funds after all the proof mentioned is something I just can't fathom. Rant over.

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Funds on hold because of different postcode/zip code | Payments | eBay Community