Hi, I tried to buy a laptop with an eGift card but was having problems with the capcha on the checkout page. Every time I finished one capcha I'd get the green check mark but then another one appeared. Infinite loop. It suggested to switch browsers if I was having problems which I had to do twice because of the same problem. The third attempt at checkout on a different browser yet and it said the eGift card and the balance was zero.. I know this is...

@inte-6727 Another buyer recently had the same issue - the gift card would zero out on checkout issues - they contacted the eBay Gift Card team and they were able to restore the balance.They can't fix the checkout issue though, which has been a problem for awhile. For the Gift Cards team,Open this Help page on eBay Gift CardsScroll to the bottom and Click on "Contact us"In the Help Chatbox that opens type AGENT at the bottom then press Send to bypass the botsYou may have to enter...

egift card mysteriously gone. | Payments

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egift card mysteriously gone. | Payments | eBay Community