Locked
Discussion interactions are currently paused.
Ebay payouts repeatedly failing - Ebay owes me a total of $4,703 for over a week now.
To make a long story short, I signed up for managed payments at the beginning of December, and received two managed payouts for wrist watches totaling around $650 and $700 no problem. Then, I sold a watch for about $1,200 on the 22nd and another for about $3,500 on the 23rd. Both have been immediately shipped, they have since been authenticated ( I didn't know the sub $2k watch would be authenticated but it was too), and are both currently on their way to their buyers, however the payouts for the last two watches keep failing.
Yes, I went to the managed payouts tab and made sure my info matches my bank exactly. I also checked the eBay "tax information" tab and made sure that info is good. I also re-linked my checking account, tried a second checking account at another bank, opened a brand new third checking account at a third bank, and all three of them fail. I managed to speak to three eBay reps (easier said than done I'm afraid) and the first one created a ticket and said this should be resolved in 48 hours. Didn't happen. The second rep was way more frank with me (much appreciated) and told me that is is likely a verification error on eBay's end and that it would take 5 to 7 days for the eBay's office to contact me as they have a lot of other requests. Well that never happened. The third rep just told me a ticket was open already and that there was nothing he could do to help. He did offer to do a call back in 48 hours but that time period has passed and I didn't get a call back. I went on the website today and requested a callback early in the morning with a wait time of 137 minutes, and that didn't happen either.
So right now eBay is holding nearly $5k of my money and I have no idea how or when I am going to get my money. Obviously this has left a very bad taste in my mouth. I am a small seller but I have been with eBay for 8 years and have 411 five-star transactions and never any issues. My primary bank said they don't see any rejected deposits and the issue is on eBay's end. Another user suggested that there may be a hold in place because these two items I sold are high dollar items, and this is plausible, but I don't see any hold warnings on eBay from the seller hub. So I'm just super confused at this point and I need this money soon. Any help would be greatly appreciated. Thank you.
kefol-5200
·2 years agoI have been waiting for my payout for three weeks now with zero correspondence. I sold a bracelet and now have no money for it! Like you but not nearly as much.
fab_finds4u
·2 years agoYou have zero feedback as a seller. eBay has a 30 day hold when you are a new or infrequent seller.
bestofboston9
·5 years agoI am an occasional seller on eBay. I've used PayPal for years. Today I received the dreaded mandatory switch to Managed Payments. I have no intention of giving eBay direct access to my bank account. I actually spoke to eBay customer service after beginning to delete my account over this and they told me that they were "replacing PayPal" on their service. The rep seemed completely stumped when I told him PayPal doesn't have access to my bank account directly, just my credit card. I don't think they did much of a competitive analysis of how folks use PayPal and just assumed a very narrow prescriptive usage model.
fab_finds4u
·2 years agoIf intend to sell here the law requires eBay to have your ssn and eBay requires you to have a checking account for payouts.
If you sell something before you get on board with that then you will not be paid. The money from your payout will be sent to your state as unclaimed funds.
buyselljack2016
·2 years agobestof has left the 3 year old thread. Not on for about a year and a half , and kefol probably won't find the way backðŸ˜
don't you just hate these thread bumps 😂
kh-stanley1
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.