Ebay has charged me a $132.00 extra for shipping a bike - Can I contest this?
Summary: The discussion revolves around a query from santanacycles regarding an additional $132 charge by eBay for shipping a bike. Several participants, including eoma689485, ryry-jj, and others, engage, though their specific comments are not detailed. stephenmorgan and vtgbeersigns discuss potential overcharging and the concept of a "fraud fee," with stephenmorgan explaining that a disclaimer doesn’t justify fraud and advising to report suspicious activities to the FBI's Internet Crime Complaint Center (IC3) if there's a suspected carrier fraud. The conversation includes detailed concerns about shipping specifications and how to handle overcharging disputes.
I sold a bike and was charged an appropriate amount for shipping a bike which can be expensive. My measurements and weight were spot on but they decided to go to a dimensional weight and charge an additional $132.00.. I could have easily shipped the bike for less through UPS or Bikeflights but chose to use the ebay label / shipping instead.
I feel a small charge might be warranted but $132.00 is ridiculous. My account will be debited soon and just wondering if there is an email or phone to contest this charge.
Santana Cycles - in California
stephenmorgan
·2 months agoThere is a small Disclaimer located at the bottom of the eBay Shipping Caculator page.
Disclaimer: This shipping calculator is intended for informational use only and does not include all potential applicable fees. By using shipping calculator, you acknowledge that eBay is making no representations or guarantees regarding actual fee and sales amounts and that the results are estimates only.
Basically you can not trust the eBay shipping calculator for UPS or FedEx. I have found it to be pretty accurate for USPS and will use someone else for FedEx or UPS shipments.
vtgbeersigns
·2 months agoA disclaimer doesn't open the book for fraud. You're gonna over charge someone $100-1200+ you better have proof , not a generic email stating you went 1-3" over per side just hitting that oversized calculation for a fraud fee.
stephenmorgan
·2 months agoWhat is a fraud fee? I never heard of this and have never been charged one. Is this an extra fee the shipper adds on if they believe you tried to fraud them on the package specifications?
If I suspected the carrier of fraud I will file a report with the FBI
FBI Internet Crime Complaint Center (IC3)
vtgbeersigns
·2 months agoNo it's when you ship a package , buy a label off here , measure your box , weigh it, pay for the label , and it gets delivered. Then a few days later the shipping account owner makes your balance -$389 (May), -$310 (March), -$710 (November/December), after if claims your box was measured to the T for an oversized carrier fee by adding just enough inches to each side to attempt to defraud you of an excess shipping fee , even though the carrier will ship a 20x30x60 box for Walmart for $5, but charge you $120 to ship a 24x18x36 box which is too much but the buyer is paying for it so be it. Then the carrier and shipping account owner sends you another bill for $380 claiming your box was 0-3* larger per side without proof, and in turn wants you to lose money on an item worth $500. Like paying $190 for 3 boxes and $100+ to eBay for selling fees wasnt enough.
stephenmorgan
·2 months agoIf I was able to put a report together to explain all that I would make a complain to the FBI.
I would go as far as requestion a Arbitration Hearing if I could prove the box sizes. I would not tolerate loosing that much money.
soh.maryl
·2 months agoDid you sell the bike on this ID?
vtgbeersigns
·2 months agoFight it , first with eBay , which they won't do anything , next with the carrier. They'll send you back to eBay , file bbb complaints with both , call again , keep fighting , that don't work file federal and state complaints against both. This is only true if your honest and have proof of your dimensions. The carriers and eBay seem to have a deal to rip off sellers on here. Obviously you sell a lot of bikes and have a good idea on how to ship and measure , like me, who ships large items.. they keep hitting me with fraud charges on larger items , all items I've sold in the past, some over 40 times being the same item , and last week they charged me $390 on top of the $190 I already paid for shipping which gave me essentially means I gave away a $500 for nothing. So pretty much it's destroying my eBay seller account , because of this. I refuse to ship anything out of pocket I haven't been paid for , and for the second time since November , over $700 is illegally being withheld from me on 2 orders.
pastimpressions
·2 months agoPlease remember, it's not just important to be mindful of actual weights and/or dimensional weights but also any anomalies/variations/changes in box dimensions due to bend/flex/twist etc. in handling.
If a large but relatively pliable rectangular box is converted from a rectangle into a parallelogram due to carrier handling, exterior dimensions have been altered and costs increased for shipping.
In some instances, exponentially if that increase bumps you into the "next plateau."
Best of luck.
simba6
·2 months agoYes packages above their set size will be charged dimensional weight. All shippers have that. A giant box of feathers could take up a lot of space but only weigh a pound. So DIM weight kicks in.
UPS and Fedex can be less for large packages , you would have to check. However they have been known to apply extreme charges , over a thousand dollars in come cases after you have shipped. It's almost to risky to use them anymore.
tobaccocardyahoo
·2 months agoUPS would also apply dimensional weight to a bicycle box. And their rate would be higher. As would the penalty if you underpaid for shipping.
eoma689485
·2 months ago"I could have easily shipped the bike for less through UPS or Bikeflights..."
UPS - No
FedEx - No
USPS - No
Bikeflights - Yes
ryry-jj
·2 months agoIts not a choice, the carrier will charge the greater of the two, dimensional or actual, they just didn't decide to so that to you.
Tell us the OD on the box used and what weight you put in
eoma689485
·2 months agoIf the DIM weight is higher than the actual weight, you will be charged the DIM weight. If the Actual weight is higher than the DIM weight, You will be charged the actual weight. All shipping companies do that.
So, whichever is higher.
If you used the dimensions on the box - those are usually the interior measurements.