eBay gift cards only applying a portion of purchase amount. | Payments

an-57470 · 2023-01-20T18:41:37.346000Z

Hello, I currently do not have a debit or credit card, so when I need to pay for something on eBay, I have been purchasing eBay gift cards and paying that way. Several times in the last 2 months, eBay is only applying a fraction of what is available on my gift card towards the total, leaving me a balance that I am unable to pay, as the gift card is my only payment option. This has happened numerous times and caused me to lose items I had won and receive unpaid item strikes. I have spent a lengthy amount of time with eBay "help", both in chat and on the phone, and they have no idea what is happening or how to fix it. Currently, I am trying to pay for a $5 order with a gift card that has over $20 on it. However, eBay is only applying $1 towards the order. eBay "help" is so worthless that I am forced to seek answers to this problem myself. This issue has become so prevalent, that I am probably going to give up using eBay at all. Does anyone in this community know the reason for this issue and, more importantly, how to solve the issue? Your help would be greatly appreciated. Thanks in advance.

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eBay gift cards only applying a portion of purchase amount. | Payments | eBay Community