The GetOrder API call is failing due to a timeout issue.

For the past two days, we've been encountering an issue with eBay where we receive a 'The operation has timed out' message. Is anyone else experiencing the same problem, and does anyone have a solution? Your assistance would be greatly appreciated.

dealsbuzz

Posted 1 year ago·Last reply 1 year ago

2 comments

sep.uul

·1 year ago

I traced the cause. I noticed that requests sent with the HTTP/1.0 header were running very slowly. Changing the header to HTTP/1.1 fixes the problem. I would appreciate if you could correct this.

developer_support@ebay

1 year ago

0 View listings

Hi @dealsbuzz,

If you are using the eBay SDK, you can try using the most recent version of the Trading API. The functionality of the SDK can be affected by updates to the Trading API.

For example, the removal of deprecated elements in the latest schema version has resulted in backward incompatibility. To stay informed about schema updates, including the removal of elements, please consult the Trading API Release Notes.

Further details on Versioning Strategy and Deprecated Objects can be found here: https://developer.ebay.com/DevZone/XML/docs/ReleaseNotes.html

https://developer.ebay.com/DevZone/XML/docs/HowTo/eBayWS/eBaySchemaVersioning.html

You can also check the README on our GitHub page