Notifications not being sent after calling SetNotificationPreferences
I have enabled all event notifications types using SetNotificationPreferences API call. I am not receiving any events (well I did receive only one strangely). My account is high volume and I should be receiving lots of notifications. I have enabled "My server is ready to receive events" via https://developer.ebay.com/my/push?env=production&index=0 . I have been troubleshooting this for days, now.
1 comment
taros3531
·2 years agoHello,
If you're not receiving notifications despite enabling all event types via the SetNotificationPreferences API, here are some steps to troubleshoot:
First, ensure the API call was successful and returned no errors. Verify your server endpoint is correctly configured, publicly accessible, and capable of handling HTTP POST requests. Check that your SSL/TLS certificate is valid since eBay requires secure communication for notifications.
Next, review your firewall and network settings to ensure they aren't blocking eBay's servers. Check your server logs for incoming requests from eBay to confirm if notifications are received but not processed. Ensure no filters in your account or application settings are blocking specific notifications.
Implement error handling in your notification receiver to log and respond to any processing issues.
Best Regard,
tanya635rosario
Lowes Life