Our third-party ERP Dianxiaomi cannot capture the mobile phone number information of German orders | Order, Offer | eBay Community

Our third-party ERP Dianxiaomi cannot capture the mobile phone number information of German orders | Order, Offer | eBay Community

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Our third-party ERP Dianxiaomi cannot capture the mobile phone number information of German orders

Our third-party ERP Dianxiaomi cannot capture the mobile phone number information of German orders

fhkl57

Posted 1 year ago·Last reply 1 year ago

1 comment

developer_support@ebay

eBay Staff

1 year ago

0 View listings

Hi @fhkl57,

Buyer's primary phone number can return as Invalid Request if:

the seller has not enabled the preference for the RequiredShipPhoneNumberPreference field.
the buyer did not provide a phone number in the shipping address during the checkout process.