Worst 1st time experience EVER! | New to selling on eBay

mcwc660 · 2026-05-01T19:44:01.549000Z

Posted and sold an item and buyer was to pay shipping. My understanding is that I was to use eBay to get the label and the cost of shipping was to be added back to my payment when the sale was completed. I mistakenly typedthe incorrect values and shipping was under estimated, the buyer and i messaged and they agreed and did pay the additional shipping at the post office by them and took the item home and rated the transaction positively. I was paid minus the standard fees, (however I now see your first 5 sales are not supposed to be charged fees) but that’s the least of my problems at this point. The buyer picked up the item on 4/10/26 @1:11 pm according to the post office. This would mean for the post office to release the package to him .. he needed to pay the 80.91 in additional shipping. Great, he did, I got paid, then 10 days later.. eBay says that I owe additional fees for unpaid shipping label charges. They say these charges are coming from usps. They draft my checking account, it overdrafts. I contact eBay they walk me through filing a dispute with USPS, I wait the 15 days, I follow the instructions to follow up on the resolution with the post office as directed (even though the bank shows eBay as the company that drafted my checking account) the post office has no idea what I’m talking about and says that this situation is not something the usps does and to go back to eBay. So after literally 3hours and 20 min of being in the phone with both eBay and the post office I am absolutely nowhere closer to getting my $80 + 2 overdraft fees refunded. I recorded every call I made today, and have screen shots from the buyer saying he paid for the shipping on 4-10/26, being charged for shipping on 4/20/26, consulting with the bank that referred me back to eBay as they are the one that drafted the money from my account, AND screen shots and emails from the USPS that states their policy on collecting unpaid shipping label fees, and none of it adds up. I do not understand, eBay is suppose to be reputable… the buyer paid the extra shipping and sale was completed… why does eBay keep telling me to dispute money they took from my checking account with the post office?? How does this happen? Especially 10 days after the seller picked up the item?? I know that nobody is naive enough to even consider the post office would attempt deliver, not be able to collect additional shipping charges.. take it back to the post office and then release it without being paid. And why 10 days later is eBay coming at me when it was posted as buyer pays shipping? Has anyone at all ever heard of such a crazy thing happening with eBay? Mind you I have screen shots and recorded the calls that I made today! And if I could attach them here I would but I will be posting them on the BBB and with the attorney general! I literally lost money on this deal. I just don’t get it. And yes I did mistype the characters in the weight of the package. I own that… however there’s a chat between the buyer and myself and they agreed and did pay it! @Ebaycorporate @ebayleadership @google @anyonethatcanhelp @ebayfraud @usps @nysattorneygeneral @bbb

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Worst 1st time experience EVER! | New to selling on eBay | eBay Community