Sold an item from Europe (Hungary) to USA but buyer was able to select domestic shipping
Hi everyone,
I’m based in Budapest, Hungary and I want to sell and ship to the USA, but I’ve run into a confusing shipping issue.
My item/ my location is correctly set to Budapest, Hungary (this shows correctly on the live listing).
My shipping settings are:
Domestic shipping: Standard Shipping (1–5 business days) with my local price
International shipping: Standard International Shipping, price set intentionally, Ships to: Worldwide
I also use the exclusions list to block countries I don’t ship to
Despite this, I’ve had a US buyer able to select the domestic shipping option at checkout, instead of the international rate I set for them.
I understand that domestic shipping should be based on item location, not the eBay domain, so I’m confused as to why this is happening when my location is clearly Hungary.
My questions are:
Has anyone else experienced US buyers being offered domestic shipping when listing from outside the US?
Is this related to using “Standard Shipping†as the domestic service name?
Would switching the domestic service to “Economy Shipping†(or another non-standard label) prevent US buyers from seeing domestic shipping at checkout?
I list on eBay.com because English is my primary language, and I’d prefer to stay on the .com site if possible.
Any insight from experienced international sellers would be really appreciated.
Thanks in advance!
kensgiftshop
·6 months agoListing on the .com site, domestic shipping is the US.
janet9988
·6 months agoOn the USA ebay site domestic shipping is from the USA.