Permanent Selling Ban Advice | New to selling on eBay

575sportscards · 2024-12-20T00:04:24.071000Z

Happy Holidays everyone, So I recently was permanently banned for having bellow selling standards for 1 year and I attempted to appeal the ban with no assistance from customer service in the matter. Iâ€™ll start from the beginning to hopefully get some advice. I have a 100% positive selling account with over 1200 reviews. Last year in November 2023 I had 120 auctions take place where I was unable to follow through with some sales because my warehouse was broken into and the items were stollen. I contacted eBay to get assistance resolving the issue and they advised to cancel the orders due to defect which I did for the items I no longer had. I also reached out to buyers that were affected and most were reasonable. One of those buyers was very unhappy and reported me and was unhappy with the outcome. The following month I started selling items again but noticed a 20% fee on all items sold, so I reached out to eBay which informed me this was due to being bellow selling standards. The agent advised me to wait 3 months so the standards would go back to normal. I waited those three months and contact eBay customer service again. At this time the agent informed me those fees were still there and that I would have to wait a year for those standards to be removed. Well this December it had been a year and I contacted eBay in regards to the fees and was informed that I was permanently suspended because I was bellow seller standards for a year. I explained my situation to the agent who told me there is nothing I can do and Iâ€™m banned. I contacted back because I felt there had to be a way to review this and appeal the outcome and spoke to a gentleman that informed me I was able to appeal with a special department. He then transferred me to that department and I received the original agent, Sylvia, who told me again there is nothing I can do. I then requested to speak to a supervisor and she refused. I was polite and made multiple requests to speak to a supervisor but was then hung up on. At this point I am permanently banned from selling on eBay. Had one incident outside of my control and because of the advice of EBay I am now permanently banned with my hands tied. Is there anything I can do or should I just look at selling my cards elsewhere?

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Permanent Selling Ban Advice | New to selling on eBay | eBay Community