I sold an item. I can’t find delivery address of winner
I need to ship item to someone who won an auction. I can’t figure out where to get the buyers information.
7 comments
I need to ship item to someone who won an auction. I can’t figure out where to get the buyers information.
mam98031
·2 years agoHere are some important links to areas you should really take the time to learn about as a new seller.
https://academy.ebay.com/student/catalog?locale=en
https://www.ebay.com/help/selling/selling/selling?id=4081
https://pages.ebay.com/seller-center/get-started/seller-fees.html
https://pages.ebay.com/seller-center/service-and-payments/funds-availability.html
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4155
https://www.ebay.com/help/listings/creating-managing-listings/creating-listing?id=4105
And make sure you know this policy extremely well.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
mam98031
·2 years agoOne of the very first things you should learn BEFORE starting to sell on Ebay is how to process an order when you make a sale. Just jumping in and hoping for the best will often result in mistake and they could cost you money.
As others have ask, did you get paid by the buyer yet?? NEVER ship before you actually have the payment from the buyer. Do you know how to make sure you were paid?
https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT
I hope you will come back and participate in the thread so we can make sure you get the correct information so you can proceed with confidence.
soh.maryl
·2 years agoHas the buyer paid?
Was this on another ID? Am asking because I see no current or sold listings for you under this ID.
And you are registered as in the US, so should be able to see those things easily.
dentalsales4u
·2 years agoGo to your seller Hub.
https://www.ebay.com/sh/ord/?filter=status%3AALL_ORDERS%2Ctimerange%3ACURRENTMONTH
Once it shows buyer has paid, you can click the down arrow on the left, select packing slip and print.
This will show you the address where it goes.
Or you can click the order number. It will also show you the buyers name and ship to address.
redmodelt
·2 years agoUnless this was on a different account, you don't show any items sold in the last 90 days or even had any listings expire in that same time frame.
How did someone buy from you through eBay if you didn't have any listings?
Maybe a glitch and just has not posted yet.
krazzykats
·2 years agoOrders — eBay Seller Hub
wastingtime101
·2 years agoHi @in-895156 . Don't ship until the buyer pays. You can find info here:
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS