I sent 2 items to one buyer instead of two | New to selling on eBay

bargainquest1 · 2023-06-02T18:59:20.817000Z

We had multiple orders that day. Somehow 2 separate sold items were both sent to one buyer instead of the 2 separate buyers. We have already contacted both buyers and they are aware of the situation. The buyer that received both let us know that he has both. Is there an easier way than shipping it back and re shipping it to the correct buyer? can they purchase a new label and we can pay them to ship it? We are so lost bc this has never happened before, and I am the new guy. Thank you so much!

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I sent 2 items to one buyer instead of two | New to selling on eBay | eBay Community