Account stuck to different country
Hi everyone,
I’m hoping someone can help or point me in the right direction. My eBay account appears to be fully set up as a U.S. account , my address is in the United States, my SSN has been successfully verified, and I’m using the site with USD pricing. However, when I try to add my payout method, I’m blocked and shown messages telling me to change my country to France. My payments screens are entirely in French and only allow EU payout options. Because of this, I can’t add my U.S. bank account or debit card, and my funds are inaccessible. From what I can tell, my payments profile is still registered under eBay France, even though everything else on my account is U.S. based. This doesn’t seem to be something I can fix in settings. Has anyone dealt with anything like this before? Would eBay be able to migrate my account from eBay France to eBay US, or reset the payments entirely? Any guidance this would be really appreciated. Thank you!
kensgiftshop
·9 months agoIf you were in France, then moved to the US, from what I understand, you'll have to open a new account.
Since Managed Payments, you can't change countries.
ryry-jj
·9 months agoWere you originally in France when you first registered? Get a new email and register with a new account with everything in the US
hotwheelsbum
·9 months agoWHERE are you actually?
Sounds like an IP Addy issue to me.
You're not actually IN the US, are you. 🤔
ahitza
OP9 months agoI’m IN the US yes. This is so frustrating.