困惑的问题
But in the past three months, I have received negative feedback from two sellers, and they are from the same country as me. Because of my careless mistakes at work, I didn't find that the items purchased by the buyers were no longer available, which made them unhappy, but I always left a message to them at the first time, apologizing. Discuss the solution, but they don't seem to accept my apology, instead they are very angry and scolded me, and they slandered and fabricated while giving me negative feedback.
I appealed twice and got the same result. They are not wrong.
So I'm thinking, am I wrong? What I understand is that we will inevitably make mistakes in this life, but we must understand each other, help, learn and grow.
Or should we not forgive a person who has done something wrong or made a mistake, a chance to explain and understand.
downunder-61
·3 years agoIn reply to your message on the image: Many responders here are most supportive, but as stated above, those FB suggests these are not ''mistakes'' you have made and I can't support or help you.
luwei-coins
OP3 years agoI know, but one of the two buyers said it was fake, but he was unwilling to return the goods and asked me for a refund. I didn't agree, leaving negative feedback. The second buyer is because the purchased collection is no longer available. Leave feedback.
fab_finds4u
·3 years agoSeven feedbacks saying you're selling replicas or counterfeit currency doesn't look good.
luwei-coins
OP3 years agoI know, but one of the two buyers said it was fake, but he was unwilling to return the goods and asked me for a refund. I didn't agree, leaving negative feedback. The second buyer is because the purchased collection is no longer available. Leave feedback.