Guaranteed to fit, What a joke
Trying to buy a inner fender for a kia Spectra. The first one I bought sat in the box for a month before I could get too it. Hung it in the fender well a couple of weeks after I bought to check to make sure it was the right one but didn't attach the front of it because the bumper cover wasn't painted and installed . Low and behold I go to finish it and It isn't right. Not even close. messaged the vendor to give them a heads up. All I got was too late for returns.
I didn't ask for a return. I was just trying to give them a heads up that they were selling parts that don't fit.
The listing said guaranteed fit! Made me fill out the year make and model, yes this part fits!
So I eat this one and try again. Came today, same results does not fit even though eBay says guaranteed to fit.
After a hour of research and a good part number I come to find that eBays catalog is completely screwed up The only years that will work are 2007 / 2009. All vendors that sell them here list them 2004 / 2009. Not one of these vendors has the correct liner but all are listed as will work on a 2007 / 2009.
Just exactly what good is this guarantee to fit and who should I contact to get refunded?
tony1963
·3 years agoYou have to assume that someone cares. They don't. People rotate through eBay on their way to other careers. Remember Simon on eBay Motors who got blasted by everyone? While he did have the skill to be running the local Burger King, he really didn't understand eBay Motors.
tony1963
·3 years agoIf you sell on eBay, you need to just learn to like the returns for ANY REASON and just give credit. It is the cost of doing business.
marinermikes
OP3 years ago? Haven't sold on here in years.
tony1963
·3 years agoThe "Guaranteed Fit" program is a buyer's paradise. Buy a part to diagnose a problem and return it if it is not the problem and simply indicate that it doesn't fit.
marinermikes
OP3 years agoKInd of missing the question. What good is guaranteed to fit if when you get it, it doesn't fit?
You could always say it didn't fit and get your money back. now they just think you're crazy because it's guaranteed so it has to fit.
stainlessenginecovers
·3 years agoIf a fender is needed, doesn't that mean the car was 'hit' and therefore doesn't it mean the shape of the vehicle has been changed?
Unavailable member
·3 years agoWell there's that yes but i think it's more of a case of the old Johnny Cash song...
"I went to bolt her up and all the holes were gone...."
marinermikes
OP3 years agoInner fender. piece of thin plastic. Nope the system has it all messed up. Users are selling parts that fit 2004 / 2009. This is not correct. 2007 / 2009 completely different. Not all users selling these parts have it wrong but most do. I ended up finding one in the local junk yard. fits perfectly. Got some other needed items while I was there.
Could not buy one online. No idea if you would get the right thing or not.
tony1963
·3 years agoKia Sportage?
Today's version of the 1977 Plymouth Volare.
marinermikes
OP3 years agoHad one of those too.
soh.maryl
·3 years agoTo get refunded, wouldn't you just open an item not as described case?
You made a purchase of something whose description stated it would fit your vehicle.
It doesn't.
Isn't that the typical description of an NAD case?
marinermikes
OP3 years agoToo much time has elapsed on the first one. So no guarantee for me on that one. The second one came today, Same thing wrong part evidently because eBay's catalog is telling them this.
I just now go to do a return. There is no not as described only part doesn't fit. So I go to do the return and now I have to attach pictures or I can't. It's already packed up and back in the box! Can't do a return unless I unpack it and reinstall it and take a picture?
I messaged the seller and I'm sure it will turn out ok but these nit wits running this site need gone!
jr-41ford
·3 years agoI got disgusted at buying parts on eBay... same problems as you're having.
I bought a 2022 Kia Sportage XL/GT, then traded in on a new car a couple of months ago... It was a nice car, top model of the Sportage, but then the bolts for the front sheet metal started coming loose and backing out completely. Major rattles, dealer went through the car and tighten and replaced fasteners. They said they used Loctite, but it just kept getting worse.
They said they've seen this with cars that were built during the Covid pandemic... worker shortage. It's gone.
Unavailable member
·3 years agosoh.maryl
·3 years agoIt was described as fitting your vehicle, right? But it didn't.
The correct case to open would have been "Not As Described".
When you select "Doesn't Fit", apparently the bots think it was a sweater and flag it as a remorse return.
marinermikes
OP3 years agoIt does not give the Not as described selection. Must be a motors guaranteed to fit thing. Only other choice is it doesn't fit. That said I contacted the seller on the second one I bought. They replied and I kindly tried to explain that their listing was wrong and that a 2006 won't work on a 2009. Not even close. They replied in broken English that the part did fit my car and then promptly refunded me and told me to keep it.
It's not just the one part, it's bumper covers fenders, all of it.
It's a shame. A Whole make and model of a car completely messed up on here.
I know when I was a seller on here selling outboard parts I did my own research as to what fit what. Some sellers must have done this with these parts because a few got it right. Most do not.
You would think that along the line somewhere someone would look at the other listings and notice this.