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Ebay Forcing Free Returns on New Parts

Has anyone noticed that their amount of returns has gone up since eBays free returns on new parts? A rep told me when they were rolling it out that yes returns will go up but sales will too. Sales have not gone up but returns definitely have.  I have gotten a lot of changed mind returns lately and its starting to cost money. Yes I know they eat half the shipping label but it seems like every other day I am getting a return for changed mind. Does anyone know a way around this return policy.

rbcycleautoparts
rbcycleautoparts
21252View listings
Posted 8 months ago·Last reply 7 months ago
                                       
         
3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
mashcondeals1

mashcondeals1

·7 months ago
4352View listings

yes we are experiencing the same problems are returns on car parts are 1 in 5 if not more right now with the auto return policy . The fitment they are providing must be wrong ? we get the excuse of does not fit or just don't like it most often. We are not happy with the new system 

                                       
kensgiftshop

kensgiftshop

·8 months ago
389View listings
@rbcycleautoparts wrote:

Does anyone know a way around this return policy.

 

Don't sell new auto parts.

 

 

                                       
kibble-net

kibble-net

·8 months ago
8324View listings
@rbcycleautoparts wrote:

 Does anyone know a way around this return policy.

Yes!

Delist everything from ebay, and list it on a cash-only marketplace instead, like Craigslist or Facebook Marketplace.

Good luck 🙂

                                       
                                                                                 
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