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Won’t upload listing. Photo error?
When I hit the list button it says it can’t because my photos are missing. I have 9 nice quality photos in my
 
listing. Is this happening to anyone else? I have never had this problem before. I use an IPhone to list.
6 comments
kh-stanley1
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
brocaptrace
·1 year agoThis is happening to me about 1 in 10 times. I try deleting the pictures, adding more, over and over and nothing works. All I have found to do is literally start over and create a new listing with the exact same pictures and it works fine. (7/12/2025). Promises were made to fix this 1 year ago?
wastingtime101
·1 year ago@brocaptrace I have not seen others reporting this problem recently.
File a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.
Options through the app:
1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.
2. Anywhere you see the three dots or the ? you can tap on that to file a report. Screenshot below.
usjona_e7gwl
·2 years agoHello, we are working on a fix for this. If you are cropping your photos, their new size may be smaller than we require.
Not your fault! It's definitely a bug that we will fix as soon as possible.
As a workaround, could you see if you can publish the listing when you don't edit your photos?
Thank you,
Jonathan
hunmcm-3
·2 years agoAny updates on this fix as i am still getting the error with unedited photos
lahouppa1
·2 years agoI’m getting the same message today, 4-17-24. I’ve deleted and readded the photos but nothing is working. Very frustrating.