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    Discussions
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    Update app not working

    Asking to update but won’t let it update 

    2012tasleem27
    2012tasleem27
    50View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    wastingtime101

    wastingtime101

    ·1 year ago
    0View listings

    @2012tasleem27 

    For iOS 16 or later and Android 10 or later, follow the instructions here: How to update your eBay app

    For older systems running iOS 15 or Android 9 or earlier, you can access eBay from a web browser on your device. Delete the eBay app so links open in your browser instead of the app.

    Read more about OS compatibility updates: eBay UK Announcement

                                           
    klingsorn

    klingsorn

    ·1 year ago
    865View listings

    On Android 12, the Play Store says app is not compatible on my device.Screenshot_20250521-203043~2.pngScreenshot_20250521-210754~2.png

                                           
    wastingtime101

    wastingtime101

    ·1 year ago
    0View listings

    My first suggestion @klingsorn is to update Google Play. You're on an April 1 version but doing a quick search it looks like May 15 is the latest version.

     

    I'd also check to see if your device supports an update to your Android 12 version as that looks like it may be out of date? I don't know what device you're using and whether it will support the last update which was:

    Final release 12.0.0_r69 (SSV1.210916.103) / March 3, 2025

                                           
    klingsorn

    klingsorn

    ·1 year ago
    865View listings

    Screenshot_20250522-010841.png

    Hard to update when Android says it is up to date. 

     

                                           
    eburtonlab

    eburtonlab

    ·1 year ago
    5541View listings

    @klingsorn 

     

    Here are some steps that Google recommends to clear your Google Play Services cache:

     

    https://support.google.com/googleplay/answer/9037938?hl=en

     

                                           
                                                                                     
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