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Unable to change Auto accept and Auto decline amount
The app has no way of changing the offers Auto decline and Auto accept prices.
It then tells the user that incorrect or invalid amounts have been specified. Screenshot of app error message
The user can change the starting bid price on the App.
The user can click 'offers'.
The user can set minimum offer amount.
But there is no way to change the Auto decline amount or the Auto accept amount.
But when the user clicks 'Revise listing with the displayed fees', the error message is shown as in the screenshot.
Please fix the application to allow user to set Auto decline and Auto accept amounts.
7 comments
kh-stanley1
·3 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
oopsoaky
·3 years agoI've only just come across this bug after years of selling on ebay.. This is possibly because I always listed things with the app but just recently I has a big selling session with the laptop as the photos were transferred from a camera instead of using the phone and listing in the App.. So listing's I have created on the laptop with the browser version of ebay I cannot change the price / auto accept - decline values with the app version of ebay. But I can change if I go back to browser... Come on Ebay... Sort out the software.. Don't be another Twitter blown out of the water by Threads!!
xclbr69
·3 years agoWhat an absolute travesty! It is July 3rd 2023 and eBay still has not worked this bug out. It is one of the reasons I rarely sell on eBay because I do not have access to a PC 24/7 and eBays App is still more full of bugs than a North Carolina forest in August. With the billions of dollars changing hands on eBay you think they could hire an intelligent programmer to work out these bug. I have tried numerous times today to change the price and minimum offer price of an item and the App will not allow me to. I keep getting the same Error Message about incorrect "Auto Accept Amount". Very Frustrating! I have been a loyal eBayer since 1999, since it's Inception the eBay App malfunctions all the time. I am losing my hope of achieving Commerce with any semblance of ease on the truly Pathetic and inferior eBay App. It is a waste of my time it is a waste of my buyer's time it is a waste of everyone's time and for some unknown reason eBay does not fix its long standing, pesky App bugs. #eBayCaresNot
3000smurph
·3 years agoMe also, come on ebay....try and fix your error soonest please.
yahoowherry
·4 years agoAfter getting this "Auto accept amount" error when trying to revise a listing to lower the minimum acceptable offer, I found a workaround (as there was no such field, only a "minimum price you'll consider" setting):
1. Remove (uncheck) the "Allow offers" setting and save/revise the listing.
2. Immediately revise again, this time to check "Allow offers", and enter the new "minimum price you'll consider".
I'm sure this creates a lot of unnecessary churn on eBay's side--you'd think they would fix this bug?
supercrackedtoys
·3 years agoAmazing! Thanks for figuring this out! Worked for me!
pintlercollection
·3 years agoStill an issue an issue multiple years later lol thanks for the easy work around