Trouble getting into my account via app or safari
I have installed and uninstalled reinstalled the app numerous times. It worked when I first got it around a month ago and now it won’t let me in. I have to keep changing my password, get codes sent via messages and I still can’t get in. I have numerous items listed and have more to sell. In the beginning it was working just fine, sold 3 items and now zilch - 🙀- how can I get into my account?
1 comment
eburtonlab
·5 months ago@valalulu
If you recently changed your username, that can complicate things. Try a different browser or a different device to see if you can sign in that way.
What operating system version number and app version number are you using?
App issues can usually be reported to eBay by shaking your device while the app is active if that feature is enabled and the app is still running.
If uninstalling/restarting/reinstalling the app does not help or if your operating system does not support the latest version of the eBay app, uninstall the app or disable the feature that opens eBay browser links in the app and use a browser to reach ebay.com instead.