New log in problems
I’m trying to sign into my eBay account for the first time, and it will not sign in. Sits on loading no matter what I do or for how long, restarted the app, deleted the app, restarted phone, left it for an hour on screen, manually sign in, Face ID sign in, dosent matter
2 comments
eburtonlab
·9 months ago@ma_542856
What operating system version number and app version number are you using?
App issues can be reported to eBay by shaking your device while the app is active if that feature is enabled and the app is still running.
If you have not already tried, it might be worth uninstalling the eBay app, restarting your device, then installing the latest version of the eBay app. The restart in between should ensure a clean install, which may help if the problem is related to a past installation.
If that does not help or if your operating system does not support the latest version of the eBay app, uninstall the app and use a browser to reach ebay.com instead.
ma_542856
OP9 months agoI have the latest iPhone and 500gbs of storage free, and it’s the only eBay app in the store, everything is up to date, nothing works at all