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    "Network Error, Please Try Again" App Issue, PLEASE HELP!

    Hello everyone, I have been receiving the "Network Error, Please Try Again" error since last night. I've cleared the cache for the app, uninstalled/reinstalled the app, and restarted my device and yet I'm still unable to get in. I've gotten in contact with customer service and they stated it wasn't an issue on Ebay's end even though I'm able to login on another device/computer on the same network. Any help with this issue would be greatly appreciated, unfortunately the mobile website is not efficient for me to use as a seller so I would like to get this resolved as quickly as possible. I've also gotten in contact with Ebay for Buisness on FB just waiting for a response. Thanks in advance for your help!

     

    Device - Samsung Galaxy S10+

    App Version - 6.14.1.1

    funtimewallace
    funtimewallace
    4290View listings
    Posted 5 years ago·Last reply 4 months ago
                                           
             
    10 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    familymission

    familymission

    ·4 months ago
    5261View listings
    @funtimewallace wrote:

    Hello everyone, I have been receiving the "Network Error, Please Try Again" error since last night. I've cleared the cache for the app, uninstalled/reinstalled the app, and restarted my device and yet I'm still unable to get in. I've gotten in contact with customer service and they stated it wasn't an issue on Ebay's end even though I'm able to login on another device/computer on the same network. Any help with this issue would be greatly appreciated, unfortunately the mobile website is not efficient for me to use as a seller so I would like to get this resolved as quickly as possible. I've also gotten in contact with Ebay for Buisness on FB just waiting for a response. Thanks in advance for your help!

     

    Device - Samsung Galaxy S10+

    App Version - 6.14.1.1

    Who's here in 2026??  🙄

                                           
    evovtx2017

    evovtx2017

    ·6 months ago
    480View listings

    Same here for the last few days,getting worse!

    S23 ultra 

                                           
    eburtonlab

    eburtonlab

    ·6 months ago
    5541View listings

    A network error message might mean a problem with your network, or it might mean you are using an old version of the app that is no longer supported.

     

    What operating system version number and app version number are you using?

     

    App issues can be reported to eBay by shaking your device while the app is active if that feature is enabled and the app is still running.

     

    If you have not already tried, it might be worth uninstalling the eBay app, restarting your device, then installing the latest version of the eBay app. The restart in between should ensure a clean install, which may help if the problem is related to a past installation.

     

    If that does not help or if your operating system does not support the latest version of the eBay app, uninstall the app and use a browser to reach ebay.com instead.

                                           
    kclipper

    kclipper

    ·6 months ago
    81View listings

    This seems to be reoccurring.  Have replaced app, cleared cache and same issue. 

                                           
    lifestylethreads

    lifestylethreads

    ·11 months ago
    2435View listings

    This is my problem for the past twodays. calledebay to report but no  way to fix this. sounds like ebay needs to fix this. this has been going on to lots of users for a few weeks. if i get a resolve i will post. thanks all keep complaining.

                                           
    flyback1

    flyback1

    ·11 months ago
    674View listings

    Was this resolved? Same thing happening to me now. 

                                           
    hot-lunch

    hot-lunch

    ·1 year ago
    2303View listings

    My Android App home screen shows "server unavailable" with the upside down graphic.

     

    From the My eBay tab, most links go to error pages. Watchlist gets an exclamation point in a circle and "Something went wrong. Please check back later." Saved searches has a magnifying glass and "Nothing's here (yet)". Saved Sellers has a different circle with an exclamation point and "Something went wrong. Please check back later." Recently Viewed goes to a clock face and "There's nothing here"

     

    Opening any message from the inbox tab shows a gray screen with and exclamation point and "Something went wrong." 

     

    The selling tab has an exclamation point and says "There was a network error."

     

    This is going on seven hours since I first noticed the issue. Why are there so many different error messages?

                                           
    julus-iwf8fy

    julus-iwf8fy

    ·5 years ago
    639View listings

    I'm experiencing the same problem on my galaxy s 10 plus with same update.   It literally was just working then it stopped 😔

                                           
    coupe8448

    coupe8448

    ·1 year ago
    1312View listings

    I'm experiencing same issue for last few hours , how widespread issue is, unsure as nothing reported anywhere??

                                           
    eburtonlab

    eburtonlab

    ·1 year ago
    5541View listings

    @coupe8448 

     

    Others are reporting some app issues today. You can report app issues to eBay by shaking your phone while the app is active.

     

    See if you can use a mobile browser instead of the app to get your information or make a purchase. If the app is set to automatically open eBay browser links, you may have to disable that first.

                                           
                                                                                     
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