Mobile App Bidding Update Creates lots of problem

Before the last update, when you put $10. If someone outbid, you can just put the new bid $15. Now, if you don't erase the old bid, you will end up putting $1015. Seems like it's a problem only on mobile app.

Been using eBay app for over 8 years. This update is particular annoying. For trading cards, I get that the retraction is causing a lot troubles for the seller. But I still think eBay should put a 3-5 minute retraction grace period. There have been honest mistakes from entering the wrong bid amount. Especially when eBay is making the app hard to use

xia_us6

1445 View listings

Posted 1 year ago·Last reply 1 year ago

2 comments

devon@ebay

Admin1 year ago

Community Advisor0 View listings

@xia_us6 wrote:

Before the last update, when you put $10. If someone outbid, you can just put the new bid $15. Now, if you don't erase the old bid, you will end up putting $1015. Seems like it's a problem only on mobile app.

Been using eBay app for over 8 years. This update is particular annoying. For trading cards, I get that the retraction is causing a lot troubles for the seller. But I still think eBay should put a 3-5 minute retraction grace period. There have been honest mistakes from entering the wrong bid amount. Especially when eBay is making the app hard to use

Hey @xia_us6! Thank you for reporting this issue. The Product team is looking into it currently.

wastingtime101

·1 year ago

0 View listings

Shake your phone to report as a tech issue where current/outbid amount text is not automatically highlighted to be overwritten with new, higher bid.