Messaging is turned off
Hello. What does the attached message error mean? I’m trying to message a seller for some after-sales question, but I get this message error reading “Messaging is turned off for sneakers covered by Authenticity Guarantee”. Please let me know how can I reach out to the seller?
7 comments
tjgwr.us.vbhyrj7mdn
·3 years agoJust letting you know my package was sent to the wrong address
kaceymay
·3 years agoMine is currently being shipped to wrong address also. Contacted seller through another listing he has but don’t know if that will help if it’s in eBay’s hands. Any idea how they handle this situation?
xenon4300
·3 years agoThis is so unprofessional to do what are you thinking eBay? I am trying to cancel an order and I love how it says ‘Unable to cancel order, message the seller directly to see if you can work something out!’
Then after messaging them it says ‘Messaging is turned off for sneakers covered by Authenticity Guaranteeâ€
They haven’t even been shipped or authenticated yet and I still cannot even contact the seller.
tybro_1111
·3 years agoeBay rly is **bleep**, no way of contacting seller...
ruthiepim13
·3 years agoJust look for other items they listed and message through there. ðŸ§
mobile_feedback
·5 years agoThere is a FAQ in that link, it should have details on the messaging.
https://pages.ebay.com/authenticity-guarantee-sneakers/
Thanks
tjgwr.us.vbhyrj7mdn
·3 years agothis is so lame don't know why eBay would do this