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iPhone eBay app crashes while taking photos for a new listing
This happens at least once every 4th or 5th listing I am creating. I saw a post from 18 months ago about this, but that post is not taking new comments. When adding photos, I will notice that each photo slows down until the whole app crashes and none of the photos for that listing are saved. I can tell when it it coming due to the slow-down, but there is no way to avoid it. This causes huge losses of time, and I don't have a lot of time, anyway. Is there a fix for this?
2 comments
kh-samyak
·6 months agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
foxglove145
·6 months agoAre you still having the same problem? I'm in Australia, it's 2026, and I'm having exactly the same problem - I'm on the app taking photos for a listing, it slows down, then there's a white screen, it crashes, and when you open the listing again all the photos you just took have gone. I'm a seller that does 15-24 photos for each listing so my buyers can see exactly what they're buying, and that takes time. I work between my laptop as it's easier to type out the description, and then move to the app to do the photos. It's very frustrating when you set aside a day to do listings, get your items ready, set up a photo area, have everything ready in a production line and then the app crashes. I tried clearing the cache on my iPhone, and it didn't really make any difference as the problem was back within half and hour. I now just do five listings at a time to avoid the frustration but it still happens, so I'm listing and selling less because of this problem. I'm on version 6.249.0.1 that has 'shake to report' that I didn't know about, so I'm going to update the latest version 6.250.0 that came up on the App Store 6 hours ago and see what happens.