I want my money dack .

I purchased a gift from one of the stores on your app, and the store owner told me I had to cancel the order due to a problem with the app. I did cancel the order, and then I received an email from the app itself saying I would be refunded within 3 to 5 days. I haven't received my money yet, and I've tried contacting you or the store owner without success. This is my first experience with the app, and I think it will be my last time.👎

kbi_6794

1 View listings

Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago

2 comments

kensgiftshop

·1 month ago

389 View listings

Buyers can't cancel an order, they can only ask to have it canceled.

If you don't receive your order by the estimated delivery date, open an Item Not Received case a day after that date.

kbi_6794

OP1 month ago

1 View listings

The store owner asked me to cancel the order, and I complied. However, they emailed me saying I would receive a refund within 3 to 5 days, but I haven't seen anything yet! 👎 This app is terrible, and I don't use it at all.