How to get item descriptions to show?
I am trying to understand how to get the text of my item description to show up on the first page when someone clicks on my listing. We all know how many buyers don't even seem to read descriptions, but I am not a sellers who doesn't care about that... I always want my descriptions seen and read. Thing is, is that on the mobile app, all of my listing only show the link for "See Full Description" and the buyer has to click that link to see the description. I see so many listing by other buyers where at least a portion of their description, or some sort of other paragraph of text that they have entered somewhere, gets put right there on the first page to be seen by the buyer without having to click anything... plus they still have the clickable link to see the full description below that. How do I have to enter info in order to get some sort of description on my first page on the app? Here is a perfect example, item number 187153194862. This listing has a description on the first page of the buyer clicking the ad and the description shown doesn't seem even appear on the actual full description when the "see full description" link is clicked. Where is this info being entered?
wastingtime101
·1 year agoThis is your listing's code:
Strip all that out and change to plain text with your only HTML being line breaks like this:
That other seller is using code specifically to generate a mobile summary, which they have to do because of those crazy templates they're using. Your descriptions are close enough to plain text that you don't need to do all that extra work and learn code. Just strip out all the formatting - bold, color, text alignment, etc - and it will solve your problem. It will also make your descriptions easier to read on web.
leareamc
OP1 year agoWell shoot, I don't know what it is because I revised the listing to get rid of HTML (197314498566) and it still does not show a description on the first page. Also still wondering where that other listing I pointed out entered the description info that does show up on their first page because when I click their full description, I don't see that actual description that appeared on their first page anywhere on the full.
wastingtime101
·1 year agoThat listing 197314498566 still has a lot of HTML code. Do this:
1. Copy the description with Ctrl + C
2. Delete the description
3. Paste the description without formatting. Do that with Ctrl + SHIFT + V
4. Hit enter to add line breaks as needed.
leareamc
OP1 year agoI actually got it to work but for what ever reason despite deleting HTML and copy/paste, it only worked when I deleted the first few words and re-entered it manually. Now the description shows up on the first page, although it squishes it all together without line spacing. On desktop though, it still appears with spacing.
wastingtime101
·1 year agoUnless you ditch the templates and strip out all HTML, your descriptions will always be hidden behind "see full description."