EIS multiple item order on Android App
Got a multiple item order on the Android App this AM.
Two items shipping to Canada.
Showed Free Shipping on each item.
Checked the pages for the items on a desktop. All had a charge for shipping.
Checked the order on a desktop. Did not break out the domestic and international parts, but I the total I netted did not disturb me.
Have no clue whether I was cheated or not. But I assume that an error in the mobile app is business as usual.
3 comments
tobaccocardyahoo
OP2 years ago@devon@ebay
Order 08-11476-77505
Each individual item has a domestic shipping fee.
Android app says free shipping on both items.
As always on the desktop, domestic shipping and EIS charge are combined.
devon@ebay
@tobaccocardyahoo Thank you for this! Can I also have you email us a screenshot at askcommunity@ebay.com? This way we are not sharing any of the buyer details here on Community.
devon@ebay
Hey @tobaccocardyahoo! The Product team reached out and wanted to help out on this. Do you mind sharing more details on what you are experiencing?