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EBAY APP ISNT WORKING PROPERLY

SO I OPENED MY EBAY APP AND TRIED TO LIST A FEW BOOKS ONLINE FROM LAST NIGHTS DRAFTS, WHEN I HIT THE TAKE PICTURE BUTTON I GOT A DIFFERENT LOOK ON MY PHONE. THERE WAS A SELFIE BUTTON AND SOME OTHER BUTTON THAT SHRUNK THE SCREEN. I REBOOTED MY PHONE, SAME ISSUE, CALLED EBAY CUSTOMER SERVICE GOT A LADY WHO SEEMED NICE HAD ME REINSTALL THE APP THEN HAD ME USE THE WEB ON THE PHONE STILL PHOTOS SHOWED UP WITH A LARGE BORDER. IVE BEEN LISTING AND USING MY PHONE LATELY AND IT WAS WORKING JUST FINE. I WOULD TAKE A PICTURE OF THE BOOK WITH A 1 INCH BORDER AROUND IT FLIP IT OVER DO THE SAME THING COUPLE OF CLICKS AND I WAS DONE. CUSTOMER SERVICE COULDNT HELP AND SAID THE TYPICAL ILL SEND IN A TICKET, WAIT 24 - 48 HOURS, SO I CALLED BACK THE SECOND LADY WAS TERRIBLE WOULD TALK OVER YOU SAID WAIT 24 TO 72 HOURS, SO I CALLED BACK AND GOT A GUY WHO TRIED TO HELP AND LISTENED AND UNDERSTOOD THE PROBLEM, WE FOUND A WORK AROUND SO INSTEAD OF HITTING THE TAKE PHOTOS BUTTON I HAD TO TAKE PICTURES AND USE THE UPLOAD BUTTON. AT LEAST HE TRIED, ITS GONNA TAKE MORE TIME WITH MORE HASSLE TO LIST THINGS BUT AT LEAST I CAN WITHOUT HAVING TO EDIT EVERY PICTURE. OF COURSE ONCE AGAIN CUSTOMER SERVICE IS OF NO HELP. AT LEAST THE LAST GUY UNDERSTOOD WHAT I WAS TALKING ABOUT. IT USUALLY TAKES HALF THE DAY AND A DOZEN SERVICE REPS TO FINALLY FIND SOMEONE WHO KNOWS HOW TO HELP. 99 PERCENT OF THE TIME YOU GET THE SCRIPTED RESPONSE AND THE TYPICAL 24 TO 48 HOUR WAIT JINGLE. AFTER 2 DAYS YOUR BACK CALLING AGAIN WITH  THE I SUBMITTED THE TICKET WAIT ANOTHER 24 TO 48 HOURS. ONCE SOMEONE TOLD ME TO WAIT 60 TO 90 DAYS. SELDOM ANYMORE WILL YOU FIND THE ONE GUY THAT CAN GET YOU BACK ON TRACK WITHIN 5 MINUTES WORTH OF INFO AND A COUPLE CLICKS LATER AND YOUR THANKING HIM FOR DOING A GREAT JOB. USUALLY YOU HAVE TO FIGURE IT OUT YOURSELF.  TODAY I JUST GAVE UP BECAUSE I GOT BETTER THINGS TO DO. ILL WAIT 24 TO 48 HOURS TO SEE IF ANYTHING HAPPENS, 100 PERCENT OF THE TIME NOTHING HAPPENS. ILL TRY TO FIGURE IT OUT MYSELF ONCE AGAIN. THEN ILL CALL BACK A COUPLE A DOZEN TIMES TO SEE IF I CAN FIND THE ONE GUY WHO KNOWS HOW TO HELP.

fletch072868
fletch072868
4724View listings
Posted 5 months ago·Last reply 5 months ago
                                       
         
6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
kibble-net

kibble-net

·5 months ago
8324View listings

Ebay app doesn't work, caps lock doesn't work, enter key doesn't work....

Problem exists between chair and keyboard.

                                       
hartungcards

hartungcards

·5 months ago
978View listings

Your capslock key isn't working properly either.  I think it may be stuck.

                                       
onefootflipper

onefootflipper

·5 months ago
4442View listings

Why would anyone with a large store ever be listing on a phone. 

 

Although I equally don't understand why you would list books that you only clear 42 cents on after fees, bubble mailer and thermal label.

 

In any case, it is likely not an ebay problem, it is a you and your phone problem, probably related to having accidentally changed something in the camera settings, like which camera it wanted to use.

                                       
divadeals215

divadeals215

·5 months ago
4793View listings

I am having the same issue on a android phone. 

                                       
inhawaii

inhawaii

·5 months ago
Ebay's most handsome seller.5032View listings
@onefootflipper wrote:

Why would anyone with a large store ever be listing on a phone. 

I was thinking the same thing.

I would never ever ever LIST with the app.

Browse/buy/message maybe ... but never list.

                                       
tobaccocardyahoo

tobaccocardyahoo

·5 months ago
5571View listings

Paragraphs are your friend. So are upper and lower case letters.

 

Other users of this forum have better things to do than read your block of text.

                                       
                                                                                 
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