Using iOS 26.2, app version 6.241.0. The shake to undo was activated but it didn’t work either. I did finally give up and accessed eBay from my desktop.
If the app is not working, you should be able to use a mobile browser instead of the app. If eBay item links are automatically opening in the nonworking app, tap and hold an eBay browser link and choose "do not open in the app".
What operating system version number and app version number are you using?
App issues can be reported to eBay by shaking your device while the app is active if that feature is enabled and the app is still running.
If you have not already tried, it might be worth uninstalling the eBay app, restarting your device, then installing the latest version of the eBay app. The restart in between should ensure a clean install, which may help if the problem is related to a past installation.
If that does not help or if your operating system does not support the latest version of the eBay app, uninstall the app and use a browser to reach ebay.com instead.
mimy_227
·8 months agoI’m having the same issue. Just freezes after clicking on an item. iOS 26.2. Bummer.
dly3302_gkow5ykp
OP8 months agoUsing iOS 26.2, app version 6.241.0. The shake to undo was activated but it didn’t work either. I did finally give up and accessed eBay from my desktop.
Thanks for responding so quickly.
eburtonlab
·8 months agoIf the app is not working, you should be able to use a mobile browser instead of the app. If eBay item links are automatically opening in the nonworking app, tap and hold an eBay browser link and choose "do not open in the app".
eburtonlab
·8 months ago@dly3302_gkow5ykp
What operating system version number and app version number are you using?
App issues can be reported to eBay by shaking your device while the app is active if that feature is enabled and the app is still running.
If you have not already tried, it might be worth uninstalling the eBay app, restarting your device, then installing the latest version of the eBay app. The restart in between should ensure a clean install, which may help if the problem is related to a past installation.
If that does not help or if your operating system does not support the latest version of the eBay app, uninstall the app and use a browser to reach ebay.com instead.