Condition description field on mobile
Been here forever & still befuddled why the condition description isn’t accessible on the mobile app. Makes zero sense why eBay with all of its capital & workforce can’t make this a feature for as much as we sellers pay to sell here. Please tell me I’m not alone in being infuriated by this. It’s 2023 I shouldn’t need to fight for a non mobile view or get in front of a computer to make an edit to that field when all others are accessible.
Years of having buyers nitpick one word or phrase in the condition field & ignore the main description body & title info only for me to not be able to change it easily & efficiently.
2 comments
frankbama41
·2 years agoOn the seller creating/editing side yes, but not in the customer view of the app. It's quite difficult having to deal with customers who only use their app to purchase but can't see any condition or detailed description without specifically knowing there's a small white arrow pointing to the right in the about section. I've had people complain about something not as described or asking questions when the description clearly stated it as what they received/asked about. This needs to be obvious to customers. Or at least it should be something we as sellers can point to if we run into this situation.
bamorris
·2 years agoYeah, it is frustrating that field is not accessible.
One of the things I've learned with the eBay mobile app is to use it for its strengths. It's not a replacement for the desktop site that I can see.