- Requires Android 10 or better - Requires iOS 17 or better, but there are directions for iOS 16 users to download an older version of the app
If you cannot update to a compatible OS then you'll have to access eBay from a web browser on your device and you'll probably want to delete the app so links open in your browser instead of the app.
I have iOS 15.8.3 and followed your instructions of deleting the eBay app and re-installing from the store. I don’t get the message to download a lower compatible version. It just tells me the App requires iOS 16 and then kicks me out. What’s the deal???
I’ve had the exact same been using eBay for about 5 years on this phone buying and selling constant now It’s done for unless i buy a newer phone which is ridiculous it needs sorted it’s a total disaster in my opinion would have been nice to get some notice aswell
If your operating system does not support the latest version of the eBay app and you cannot update your operating system, it should still be possible to use a mobile browser to go to ebay.com or ebay.co.uk and use eBay that way.
If eBay browser links are opening in the app automatically, iOS users should be able to tap and hold an eBay browser link and select "don't open in the app" to prevent that from happening.
tobrich23
·1 year agoWhat genius came up with this idea! Especially without warning!
Running on Android 9 and not about to upgrade but at least can access via browser.
twinkycat
·1 year agoDeleted eBay used proffered link to download older version didn’t work for me. Now I have no eBayðŸ˜
eburtonlab
·1 year ago@twinkycat
Now I have no eBay
You can still use a mobile browser to reach ebay.co.uk.
tolner123
·1 year agoStroke of genius by eBay, the extra revenue generated by people updating their phone will be huge!
liroy2425
·1 year agoSame here yesterday everything was fine
wastingtime101
·1 year ago@liroy2425
Instructions here: How to update your eBay app
- Requires Android 10 or better
- Requires iOS 17 or better, but there are directions for iOS 16 users to download an older version of the app
If you cannot update to a compatible OS then you'll have to access eBay from a web browser on your device and you'll probably want to delete the app so links open in your browser instead of the app.
liroy2425
·1 year agoThank you will it be any update soon using android 9?
wastingtime101
·1 year agoUnfortunately no @liroy2425 . Android 9 is no longer supported. You need Android 10 or later.
But as mentioned, you can delete the eBay app and use the eBay website from your phone's browser until you decide to update your phone.
dieseldocdavid
·1 year agoYes ebay get this sorted now you’ve totally messed up thousands of businesses with this update get it sorted
migl3919
·1 year agoMe too, use eBay every day for selling & buying & have ios15.8
kramertamer
·1 year agoI have iOS 15.8.3 and followed your instructions of deleting the eBay app and re-installing from the store. I don’t get the message to download a lower compatible version. It just tells me the App requires iOS 16 and then kicks me out. What’s the deal???
dieseldocdavid
·1 year agoI’ve had the exact same been using eBay for about 5 years on this phone buying and selling constant now It’s done for unless i buy a newer phone which is ridiculous it needs sorted it’s a total disaster in my opinion would have been nice to get some notice aswell
eburtonlab
·1 year ago@dieseldocdavid
unless i buy a newer phone
Or use a mobile browser instead of the app.
eburtonlab
·1 year agoIf your operating system does not support the latest version of the eBay app and you cannot update your operating system, it should still be possible to use a mobile browser to go to ebay.com or ebay.co.uk and use eBay that way.
If eBay browser links are opening in the app automatically, iOS users should be able to tap and hold an eBay browser link and select "don't open in the app" to prevent that from happening.