eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions
    • Buying & SellingChevronRightIcon
    • Mobile AppsChevronRightIcon
    App now glacially slow

    What has happened to the app? On iOS it is glacially slow and often will not function at all. Please review.

    csr57
    csr57
    2958View listings
    Posted 3 weeks ago · Edited 3 weeks ago·Last reply 3 weeks ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    kibble-net

    kibble-net

    ·3 weeks ago
    8237View listings

    Sounds like this is a "you" problem.

    Have you tried with a different phone?

                                           
    eburtonlab

    eburtonlab

    ·3 weeks ago
    5541View listings

    @csr57


    What operating system version number and app version number are you using?


    If uninstalling/restarting/reinstalling does not help or if your operating system does not support the latest version of the eBay app, report the issue to eBay by shaking your device while the app is active if you can, then uninstall the app or disable the feature that automatically opens eBay browser links in the app and use a browser to reach eBay instead.




                                           
    csr57

    csr57

    OP3 weeks ago
    2958View listings

    Thank you. Deleting and downloading seems to have cured it.

                                           
    eburtonlab

    eburtonlab

    ·3 weeks ago
    5541View listings

    You are very welcome -- glad to hear that worked!


                                           
                                                                                     
    •                                                              
    •                                                              
    •