App keeps freezing on iPad
Keeps freezing with blank screen. For instance, I am trying to view my sold items. It shows that there are 7 but the screen is blank and keeps freezing.
2 comments
Keeps freezing with blank screen. For instance, I am trying to view my sold items. It shows that there are 7 but the screen is blank and keeps freezing.
wastingtime101
·11 months ago@ls56181991
Some users are reporting problems with the app freezing.
Delete the app, then reboot your iPad, then do a clean install of the app.
If that does not fix the issue, go to your iPad's web browser and log in to the website instead of the app to check your orders. Hopefully the error will be fixed with the next app update.
---------------
File a tech report when you run into tech errors - it's fast and easy and eBay does review these reports.
Options through the app:
1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.
2. Anywhere you see the three dots or the ? you can tap on that to file a report.
Unavailable member
·11 months agoIs your iPad and eBay app up to date?
The app requires your iOS to be 17 or newer to work.
If the app continues to give you problems use your Safari web browser instead. You may need to delete the app.