Hello, I know this is months later but I am now also having this exact problem as of about 2 days ago and nothing I do is fixing it. (I’ve already tried the clean reboot with restarting my phone. I’ve also sent a tech report) I wanted to know if yours eventually went away or if you contacted eBay and they fixed it? Please lmk, thank you.
The problem occasionally recurs @karnalls and the best thing to do when a clean install doesn't clear the bug is file a tech report through the app, which you've already done, then hope the next app update fixes it.
Someone reported similar here, but in their case the orders was -- while numbers showed in the other fields.
@jjc_sportscards@dennisa34 File a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.
Options through the app:
1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.
2. Anywhere you see the three dots or the ? you can tap on that to file a report.
Appreciate the info, I have deleted the app and reinstalled and it will work for a little bit then reverts back to missing tasks and everything else which is very frustrating as you can imagine. I will try to delete, reboot phone, then reinstall eBay to see if it helps.
Did you reboot your phone after deleting the app and before reinstalling it? That's required for a clean install @dennisa34 . You may have to give your phone a bit of a twisting motion for it to recognize the shake. Alternately you can use the ... or ? as mentioned.
karnalls
·5 months agoHello, I know this is months later but I am now also having this exact problem as of about 2 days ago and nothing I do is fixing it. (I’ve already tried the clean reboot with restarting my phone. I’ve also sent a tech report)
I wanted to know if yours eventually went away or if you contacted eBay and they fixed it? Please lmk, thank you.
wastingtime101
·5 months agoThe problem occasionally recurs @karnalls and the best thing to do when a clean install doesn't clear the bug is file a tech report through the app, which you've already done, then hope the next app update fixes it.
karnalls
·5 months agoOkay, thank you! Do you happen to know if it’s true that app updates happen about every Thursday? Just curious !
wastingtime101
·5 months agoApp update is typically available Sat or Sun, sometimes Mon. Occasionally a different day.
wastingtime101
·7 months agoSomeone reported similar here, but in their case the orders was -- while numbers showed in the other fields.
@jjc_sportscards @dennisa34 File a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.
Options through the app:
1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.
2. Anywhere you see the three dots or the ? you can tap on that to file a report.
dennisa34
·7 months agoIve tried to shake my phone and it doesn't work for some reason. I have the setting on that should allow it to work.
dennisa34
·7 months agoThis is happening to me as well. Very frustrating. Any fix that you are aware of?
wastingtime101
·7 months agoTypically the thing to try here is a clean install. It may or may not help, but typically the clean install is the best troubleshooting method.
1. Delete app.
2. Reboot device.
3. Do a clean install after the reboot.
jjc_sportscards
OP7 months agoClean install worked. Thank you very much.
wastingtime101
·7 months agoThanks for confirming the clean install fixed it. Tagging @dennisa34 so they can try the same if they haven't already.
dennisa34
·7 months agoAppreciate the info, I have deleted the app and reinstalled and it will work for a little bit then reverts back to missing tasks and everything else which is very frustrating as you can imagine. I will try to delete, reboot phone, then reinstall eBay to see if it helps.
Thanks
wastingtime101
·7 months agoDid you reboot your phone after deleting the app and before reinstalling it? That's required for a clean install @dennisa34 . You may have to give your phone a bit of a twisting motion for it to recognize the shake. Alternately you can use the ... or ? as mentioned.